E-Commerce Executive

About the role

As our E-Commerce Executive, you will:

• Manage, co-ordinate and update Dyson.com trading plan.
• Be responsible for the day-to-day merchandising, execute promotional activities (promo, GWP, voucher…), optimize execution and ensure the maintenance of the website through our Content Management Systems, delivering a consistently premium customer experience on Dyson.com.
• Build and optimize dedicated affiliations flash sales on dyson.com (eg: pages, voucher…)
• Coordination with media team to push visibility and sellout
• Stock management: working with the supply team to deal with stock movements and arrivals, opportunities, out of stock, ...
• Manage forecasting activity for dyson.fr
• Work cross-functionally with marketing, central teams, amongst others, to ensure a proper merchandising and improve efficiencies, trade, and customer experience.
• Perform daily website audits and health checks to find and fix any possible bugs appearing on existing pages to always ensure 100% accuracy, out of stock, fix 404s, price match and onsite search performance.
• Identify and recommend merchandising optimizations based on analysis, customer insights, brand strategy, e-commerce targets and initiatives to achieve substantial uplifts in revenue, upselling/cross-selling, site conversion and average order value, improve user experience, and enhance product discovery and content.
• Work with our owner experience team and central team to manage content on the website to address key owner tension points.
• Part of the South EU team, you may be request to support other market on e-merch activities

Website and business analysis:

• Monitor sell-out and website performance Dyson.com, supporting with Daily Trading meetings. (reporting on performance, spotting issues before they become problems, analysing previous campaigns and promotions and feeding into future plans)
• Analysis of category performance to evaluate merchandising efforts and opportunities, product sell-out, and traffic quality; conducting deep dives were needed to better understand shopping behaviours and trends.

About you

To succeed in the role, we expect you to have:

• You’re passionate and have a basic understanding of all things digital and eCommerce.
• Prior knowledge of Adobe Analytics, Google Analytics, AEM and Hybris would be advantageous but not essential.
• Be capable of working in a fast-paced, sales-driven environment, with autonomy and flexibility.
• You are able to break down a goal into manageable tasks and work efficiently to deadline.
• You are a strong communicator, able to communicate technical issues using simple terminology.
• Having a keen eye for fine details is a must.
• You have a bias for action and get things done with a positive attitude.
• You’re comfortable working with colleagues and peers across countries, cultures, and different levels of seniority.
• Fluent in English and excellent local grammar and spelling.
• Adaptability: Navigate complexity, ambiguity, and change, influencing effectively within matrix structures.
• Commercial Acumen: Extensive experience in sales, marketing, and e-commerce, preferably in premium products and e-retail.
• Clear Communication: Articulate technical concepts in simple terms and possess strong attention to detail.
• Action-Oriented: Drive results with a positive attitude and maintain composure in high-pressure situations.

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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.