Senior Digital Merchandising Manager

About us

At Dyson, we solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. Our Digital teams power the experience for millions of Dyson owners and fans across the globe. We care about quality and precision at every touchpoint, and we challenge convention—so our digital presence is as remarkable as our machines.

About the role

We’re seeking a Senior Merchandising Manager to lead our eCommerce Merchandising team—driving excellence across diverse digital channels and markets. It’s a role for someone who thrives at the crossroads of technology, content, and commercial focus.

• Lead and inspire a team of eCommerce Merchandisers working across Dyson’s core CMS platforms (AEM, Magento, Sitecore) and Salesforce Marketing Cloud. Provide direction, solve technical challenges, and foster a high-performing, supportive environment.
• Champion professional growth. Understand each team member’s ambitions and align their development with team goals and Dyson’s vision.
• Command major global digital projects. Own delivery—localised, multi-lingual content, effective training, and seamless support.
• Safeguard quality. Keep digital standards high and consistent, ensuring every piece of content is accurate and reviewed before release.
• Act as senior escalation point for any technical or platform challenge, guiding fast, effective solutions.
• Report to the Global Digital Delivery & Merchandising Director with clear updates on project progress, risks, and dependencies.
• Support platform integration and rollout. Help the team partner with global eCommerce, Revenue, and Product teams to validate new CMS features before launch.
• Ensure robust testing (BVT) and validation so every digital feature is fit for purpose from day one.
• Drive collaboration—across APAC markets, product owners, designers, commercial teams, and beyond—to raise the bar for digital excellence.
• Investigate and resolve technical issues fast, supporting the business and your team every step of the way.
• Influence and inspire—building trusted relationships at every level and setting the standard for working together.
• Relentlessly improve. Find better ways, embed digital transformation, and drive efficiency so our digital teams stay ahead.

About you

You live for digital, have a sharp eye for quality, and know how to motivate teams to go further.

• Strong eCommerce expertise, with 5+ years on major CMS platforms (AEM, Hybris, Magento, or Sitecore preferred).
• 2–3 years proven track record leading high-performing teams.
• Experienced managing and collaborating with offshore colleagues.
• Skilled motivator and team builder—someone who inspires by example.
• Able to set priorities, coordinate workstreams, and drive projects forward with resilience and composure.
• Strategic mindset—curious about digital transformation and how businesses evolve.
• Confident communicator at all levels, translating tech for non-technical partners with ease.
• Advanced in Microsoft Office, and ideally hands-on with Atlassian tools.
• Genuine team player. Proactive self-starter. Clear, consistent communicator.

If you’re ready to set new standards for digital experience and lead a team that never stops improving, this is your next step. Join us. Engineer something remarkable.

Reward

At Dyson, Reward goes beyond just salary and bonuses. Through a comprehensive package of Financial, Lifestyle, and Health Benefits, we provide support tailored to every stage of life and the moments that matter most.

Working policy

At Dyson, our vibrant campus culture is built on in-person collaboration, creativity, and shared learning. Working side by side not only fuels our innovation but also creates a strong sense of belonging. To nurture this dynamic and inclusive environment, we do not offer a regular hybrid working arrangement.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.