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Senior Key Account Manager

Summary

Salary
Competitive
Job Family
Retail Key Accounts
Location
Italy - Milan Office

About us  

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement.   

Working policy

Our campus culture is built on connection—collaboration in person, shared creativity, and hands-on learning. That’s why we don’t offer a regular hybrid arrangement. Working side by side powers our best ideas, fuels belonging, and keeps us pushing boundaries together.

About the role 

We are seeking an experienced Senior Key Account Manager to lead one of Dyson’s strategic international partner. 

You will own the account vision and commercial strategy, driving sustainable, profitable growth while ensuring best‑in‑class execution across all channels. 
Key responsibilities: 

  • Own and deliver the long‑term account strategy, aligned to Dyson’s commercial objectives 
  • Lead joint business planning, using insight into shopper behaviour, market trends, and competition 
  • Drive sales, profitability, forecasting, and budget ownership 
  • Manage the end‑to‑end promotional cycle, investment effectiveness and new product launches 
  • Partner cross‑functionally with finance, supply chain, operations, commercial and international teams 
  • Analyse retailer profitability and turn data into actionable insight
  • Analyse retailer SISOT trend and turn data into actionable insight to share with your account to speed up Sell OUT 
  • Ensure outstanding Dyson brand execution across retailers online and physical estate 
  • Strengthen shopper and consumer understanding through category management and insight‑led initiatives 

About you

You are a commercially strong leader with experience managing senior retail partnerships reporting to the National Head of KAM with a strong connection with International peers and the Account International coordinator. 
You will bring: 

  • 6+ years’ experience in key account management, ideally in consumer goods or retail 
  • A strong track record of driving growth and leading high‑performing teams 
  • Excellent negotiation, influencing, and senior stakeholder management skills 
  • Solid experience in forecasting, budgeting, and P&L management 
  • Strong analytical capability and advanced Excel skills 
  • A collaborative, resilient and results‑driven mindset
  • Fluent in English is a must have

Reward

  • From €64.050,00 + per annum (subject to experience)
  • Annual Sales Incentive Program Opportunity 25%
  • Employee Product Reward Scheme (30% discount)
  • Meal vouchers to support daily food expenses (€11 per day)
  • Transportation allowance (50% company contribution)
  • 22 days annual leave plus public holidays
  • Public pension scheme (statutory)
  • Employee Assistance Programme (24/7 confidential support for you and your family)

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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

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