Data Analytics Tools Lead


Data Science, Information Technology
Singapore - Singapore
Location details


Building our analytical capabilities is a core pillar of Dyson's new global data strategy. As more consumers engage with Dyson, via more types of products, and across more markets, the volume of data will greatly increase. Understanding how to use this data to improve everything from customer experience to product development will be key to Dyson's success.


Reporting to the Analytics Community Manager, you will play a critical role in ensuring the suitability and stability of the analytics platforms that underpin Dyson’s analytical capabilities. Including:

  • Directing and instructing the third party technical resources who administer the analytics platforms and managing correspondence between the support team and the vendor on these issues.
  • Investigation, decision-making and project management surrounding the versioning of, and upgrades to our analytics platforms.
  • Proactive communications with the 200+ business users across satellite teams who develop using analytics tools.
  • Building and maintaining strong relationships with software vendors.
  • Investigating the strengths and suitability of the constant stream of new analytics tools entering the market.
  • Producing support guides, best practice material, and delivering training courses.
  • Evangelising the use of analytics tools to drive adoption whilst ensuring they are used appropriately.


Experience with:

  • Managing or maintaining analytics/BI tools/platforms, ideally Tableau, Looker, R Studio, GCP.
  • Cloud data platforms and solutions.
  • Managing vendor relationships.
  • Familiarity with Role Based Access Controls.
  • Project and product management.
  • Working in a pressurised environment, ideally in a central capacity across a global organization.

Person specification / Core Competencies:

  • Using your knowledge of modern tools to offer guidance and recommendations which will direct teams towards delivering excellent analytics.
  • A proven problem solver with the determination to identify the root cause of an issue, and the awareness to implement a solution to overcome it.
  • Ability to build and sustain a large network of stakeholders, underpinned with strong communications skills.
  • Good commercial knowledge to be able to understand and explain importance and benefits of analytics at Dyson.
  • Desire to learn about new technologies and comfortable with rapid change


Dyson Singapore monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.

Posted: 24 January 2019

Closing date: 31 March 2019