Business Analyst


Digital, Information Technology
Bristol - United Kingdom


This role is for an experienced business analyst to join our owner experience team deploying Dyson’s newest technology across our European markets. The requirement of a BA will be to work with the in-market and commercial teams, across multiple different programme workstreams. From requirements definition through to UAT and go-live, you’ll ensure we deliver on our propositions and create work of lasting value.


  • Supporting analysis activity in order to elicit requirements and inform business decisions.
  • Supporting the implementation of information system and enhancements in line with business need and aiding benefits realisation.
  • Investigating, analysing and reviewing project or business documentation.
  • Supporting the definition of requirements for improving processes and systems.
  • Supporting the creation and iteration of acceptance criteria in preparation for the deployment of information and communication systems.
  • Producing business models and assisting in the development of business cases.
  • Contribute to and support business change & training activities
  • Providing specialist advice on subject to multiple stakeholders on complex issues.


  • Experience working within one of the following disciplines: e-commerce, call centre applications, CRM, digital marketing and order management 
  • Awareness of the wide range of activities performed by BAs.
  • Can cope with complex cases through deliberate analysis and planning. 
  • Knowledge of both Agile and Waterfall methodologies.
  • Relevant professional Qualifications, ideally including;
  • Practitioner Certificate in Business Analysis Practice
  • Practitioner Certificate in Requirements Engineering
  • Experience with Salesforce cloud solutions, particularly service cloud.


  • 27 days holiday plus eight statutory bank holidays
  • Pension scheme
  • Performance related bonus
  • Life assurance
  • Discount on Dyson machines

Posted: 03 October 2018