Business Analyst CEE

Summary

Salary
€ Competitive
Team
Data Science, Digital, Finance
Location
Vienna - Austria

Description

As Business Analyst at Dyson you will be responsible for the analysis of digital data and using your analytical skills to come up with clear, actionable insights that help to drive our business goals. You’ll be exceptional at talking people through what you have found and helping them understand what action to take next.

Accountabilities

  • Conduct deep dive analysis, provide regular insight in all aspects of the digital journey to pull out trends and reporting in the performance in order to improve the conversion rate of key customer journeys and digital channels
  • Proactively monitor our websites for changes in customer behaviour and communicate these insights clearly around the Digital team and wider business as necessary to drive change
  • Investigate specific issues and propose solutions by analysing data from a wide range of sources including digital analytics data and session replay tools
  • To proactively identify opportunities to enhance the customer journey on all sites, taking account external best practice and current and future trends
  • Contribute to the growing insight-based and data driven culture
  • Support the maintenance and enhancements of the insight tools/platforms

Skills

  • Significant experience in digital analytics with a proven record of delivering actionable insight and helping to drive change
  • Experience of working with both Adobe Analytics and Google Analytics
  • An understanding of how analytics can be used to improve user experience and marketing performance
  • Ability to distil complex analytics into simple themes that are appropriate for non-technical stakeholders
  • Ability to prioritise workloads and meet project deadlines 
  • Comfortable working in a fast-paced commercial environment with the ability to multi-task
  • Ability to work across multiple markets, understanding the different stages of their development on the Direct journey
  • Proactive approach, driving the Direct Analysis agenda independently of leadership with exhaustive passion
  • Advanced excel
  • Fluency in English and German

Benefits

  • 25 days holiday
  • Flexible working hours
  • Homeoffice possible
  • Relaxed dress-code
  • Discount on Dyson machines
  • Christmas and summer parties
  • 24/7 accident insurance

Posted: 08 February 2019