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Cafe Supervisor

Summary

Salary
£Competitive + bonus
Team
Catering
Location
Malmesbury - United Kingdom

Description

We are looking for an enthusiastic Cafe Supervisor to provide an excellent guest drinking and dining experience at our award winning Dyson campus. Creating an environment of great customer service exceeding customers’ needs and expectations. Led by our Michelin trained head chef, the Dyson catering team are hard-working and customer focused to ensure all employees onsite receive high class service on a daily basis.

Our Cafe facilities are open 7am to 8:30pm and shifts will fall between these operating hours, working an 8 and a half hour day

Accountabilities

  • Promoting positive performance of all team members to meet company service standards and deliver results
  • Ensure the presentation and delivery of all that takes place within the cafe is of the highest standard
  • Use your own initiative to drive sales forward, implementing and managing efficient waste and stock control
  • Assist the Chef Manager with recruitment and training of new team members
  • Ensure all staff are fully trained within payment handling, producing end-of-day till reads and balancing end of day sales
  • Dealing appropriately and professionally with complaints and suggestions from both staff and customers, feeding back and working closely with the department Manager
  • Working alongside the Management team to design and developed improved standard operating procedures

Skills

  • Previous experience in a Supervisor role
  • Customer facing experience
  • Stock Control
  • Food safety & food handling
  • Barista trained would be an advantage
  • Friendly and Confident demeanor
  • Proven leadership experience
  • Flexible approach to working
  • Fantastic customer service and communication skills
  • Efficient and reliable

Benefits

  • Subsidized cafe and restaurants
  • Sports centre 
  • Dyson machine discount 
  • Pension scheme 
  • Performance related bonus 
  • Life assurance 
  • 27 days annual leave plus eight statutory bank holidays