Channel Manager - Dyson Direct


Competitive salary + bonus, pension
Sales Account Management
Dublin - Ireland


The Channel Manager for Dyson's direct to consumer business ( and Dyson Retail), working together with the Head of Direct and wider Dyson Ireland team, will help conceive, set and execute the commercial agenda for the Irish Direct to consumer business


  • Your role as the Channel Manager (direct to consumer) is to build and own the Direct to Consumer financial agenda and business plan. You will work with the Head of Direct Retail and your finance business partner to design the commercial plans for the upcoming financial year
  • You will take responsibility for forecasting week by week Sales phasing for each Direct to Consumer channel and each Brand category
  • As the Channel Manager (direct to consumer) you will design and implement an annual joint business planning framework that incorporates all operational, commercial and activation elements to delivering the direct to consumer vision. You will collaborate cross-functionally to align stakeholders to your business plan, and work closely with them to help deliver it
  • You’ll coordinate and lead the execution of the Direct to Consumer activation calendar, leading the Direct to Consumer team and associated stakeholders to deliver outstanding execution.
  • With a focus on customer experience, you will act as the NPS lead, understanding feedback scores and comments across all Direct to Consumer touchpoints, and helping build the roadmap for future improvements


  • As our Channel Manager you will come with a proven track record in National Account Management for a leading consumer brand, as well as having experience working with ecommerce retailers
  • You will have a high degree of commercial acumen and have a track record in driving sustainable profit growth
  • You’ll also be strategically minded, with the ability to plan for the long term as well as execute short term incentives
  • You will have proven stakeholder management skills with demonstrable experience of working and aligning cross-functional business partners     
  • You’ll be highly proficiency in Microsoft Word, PowerPoint, Excel and Outlook.  SAP/BW and Adobe Analytics an advantage
  • You will be educated to degree level with a minimum grade of 2:1 or equivalent


  • Performance related bonus 
  • Pension scheme
  • Life assurance 
  • Discount on Dyson machines

Posted: 19 November 2018