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Contact Center Executive

Summary

Salary
As per market standards
Team
Customer Service
Location
Gurgaon - India

Description

CCE- Voice IB / OB

Working as part of our friendly, professional team, you’ll not only be helping callers but exceeding their expectations and creating customers for life. It’s a fun, diverse and dynamic role that might see you ordering parts or booking engineers. But whatever the task, you’ll see it as an opportunity to deliver sales through excellent service. So you’ll also love getting to know about new Dyson technology, exciting customers and even securing a sale on the same call. We’ll all about innovation through ingenuity, so you’ll share our love of ideas and bringing them to life, whether that’s by improving products or processes, to ensure we deliver for our customers.


Accountabilities

- Handling calls

- Handling backend work

- Handling KPIs

Skills

We’re looking for people who understand what it takes to deliver great customer service. If you’re motivated and have a positive approach, good people skills and want to learn more, we can teach you the rest. If you also enjoy working in a fast-paced environment, are results focused and are excited by the prospect of delivering sales, this is an excellent opportunity to build invaluable experience with a household name and industry leader.

- 1-4 years of experience in call centre

- Graduation full time mandatory

- Handling multiple KPIs

Benefits

Best in class