Digital Content Administrator (OE)


Malmesbury - United Kingdom


Digital Content Administrators are responsible for the authoring and maintenance of content for global customer support sites, including spares and accessories shop, troubleshooting journeys and product support pages.


As a Content Administrator you will be working with cross-functional and multi-national teams across a wide range of languages. The role involves using a number of Content Management systems (CMS) and e-commerce platforms to set up website content for support, spares and tools as well as the management of multimedia content in the CMS. 
  • Merchandising replacement parts and tools in Hybris
  • Uploading, requesting and editing assets as required
  • Sourcing spares & tools data for product range
  • Troubleshooting
  • Translation of resolve scripts in line with market launches
  • Product support pages Authoring, maintaining and building “Maintenance and Guides” pages and other owner focused support pages in AEM
  • Associated back office work in Hybris
  • Product data Sourcing market product data in line with market launches
  • Live chat Build, support in line with market launches


  • Understanding of HTML, CSS and their uses is beneficial but not essential
  • Confident with Microsoft Office, particularly Excel
  • Experience in using at least 1 content management system
  • Excellent organisational ability
  • Excellent grammatical and spelling skills
  • Ability to prioritise effectively
  • Self-motivated, proactive and an exceptional team player
  • Good analytical ability
  • Good communication skills
  • Quality focus.


  • 27 days holiday plus eight statutory bank holidays
  • Pension scheme
  • Performance related bonus
  • Life assurance
  • Sport centre
  • Free on-site parking
  • Subsidised café and restaurants
  • Discounts on Dyson machines

Posted: 07 December 2018

Closing date: 25 January 2019