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Digital Content Project Manager - 12 Month Contract

Summary

Salary
£Competitive
Team
Project Management
Location
Malmesbury - United Kingdom

About us

Dyson is a global technology company with a unique philosophy – to solve problems that others ignore, first. It transforms every category it enters with radical and iconic re-inventions that work, perform and look very different.
Dyson is rapidly expanding in its new and core categories, and across all of its global markets. The next five years are going to be Dyson’s biggest and busiest yet. By 2025, there will be a multitude of new machines, new product portfolios and Dyson’s headcount will have grown.
Dyson Commercial is responsible for taking this amazing technology to market, explaining how our machines are different and their benefits. Within this function, the Global Experience Studio has the unique mission to bring Dyson technology to life, to provide the imagery, films, content, experiences and service that explain our machines, their benefits and the problems they solve for our customers. We create assets and multi-channel journeys that help our customers discover, choose, purchase, learn about and solve issues they may have with our machines.
About the programme
Dyson has embarked on a transformation journey that will deliver a new operating model, processes and technology and enable us to meet the challenges created by our growth ambitions, changing market landscape and fierce competition. Specifically, the Future of Direct & Experience – OXP programme will roll out new web and Customer Relationship Management (CRM) platforms to several markets globally.

About the role

12 Month Contract - Based in Malmesbury, Wiltshire
Reporting to the Business Programme Manager, the Digital Content Senior Project Manager will manage all Digital Content activities falling in scope of the Future of Direct & Experience – OXP programme.
Key Accountabilities:
  • Lead all Digital Content initiatives for the Future of Direct & Experience – OXP programme
  • Build a strong Digital Content team comprising the right mix of group, market and third-party delivery partner resources
  • Ensure effective day-to-day management of the Digital Content team
  • Develop strong collaboration with the IT Delivery team around the design and implementation of content structures and the preparation and execution of content migrations
  • Define the appropriate delivery method for the Digital Content team to ensure efficiency and to enable the best possible collaboration with the IT and third-party vendor teams
  • Ensure that the team’s deliverables are completed in time, within budget and to quality
  • Maintain active engagement and collaboration with other teams within the programme, e.g., Creative, Copy, IT Delivery, Solution Architecture, Product Owners, Business Analysis, Business Change
  • Set up the relevant team meetings such as agile ceremonies, progress review meetings, RAID sessions
  • Define the marketing content migration strategy and templates
  • Plan and manage migration of data and content from the source or legacy systems to the new systems (Digital Asset Management, Marketing Resource Management, Journey Building)
  • Produce project plan for the Digital Content team 
  • Report progress against the project plan in a timely and precise fashion
  • Proactively identify risks and issues, develop and implement mitigations and resolutions, and escalate to the Business Programme Manager where necessary
  • Manage the engagement of third-party and/or outsourced vendors to deliver any aspects of the Digital Content scope
  • Ensure the required resources are requested and assigned to complete Digital Content tasks

About you

Project Management:
  • At least 5 years’ experience of project management including the delivery of IT system capabilities, e.g., eCommerce, CRM, Marketing Technologies
  • Excellent knowledge of project management methods (e.g., PRINCE2, PMP) and/or agile delivery methodologies (e.g., Scrum, SAFe, DSDM)
  • Experience of using project management tools such as MS Project, Planview, Jira or Monday
  • Ability to develop and successfully lead a multi-disciplinary project team, potentially across multiple organisations and locations (on site, remote, offshore)
  • Enough flexibility to adapt the project plan to new workarounds and other unexpected changes to scope, resource or time
  • Strong focus on quality and excellence
  • Strong leadership qualities
Web Content:
  • Content savvy, with a good understanding of the processes to design, build and publish digital content across web, email and app platforms
  • Ability to manage and find a compromise between multiple commercial, creative and technical stakeholders’ opinions on the content creation processes as well as the content itself
  • Ability to assess the impact of technical blockers to progress and make a strong case for appropriately prioritised fixes
  • Experience and understanding of the technology and consumer goods industry and its challenges and constraints
  • At least 3 years’ experience in the use of prominent web content management (e.g., Adobe Experience Manager, Magento 2) and eCommerce systems (e.g., SAP Hybris or Commerce Cloud)
  • Experience in working with a digital asset management system to efficiently produce, roll-out and re-use creative, copy and other assets to support large digital content production projects

Benefits

  • 27 days holiday plus eight statutory bank holidays
  • Pension scheme
  • Performance related bonus
  • Private medical insurance
  • Life assurance
  • Sport centre
  • Free on-site parking
  • Subsidised café and restaurants
  • Discounts on Dyson machines



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Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.