Digital Product Owner (12 month FTC)

Summary

Salary
£Competitive
Team
Digital
Location
Malmesbury - United Kingdom

Description

Product Owners build strong relationships with market stakeholders, benchmark against external stimulus and trends whilst gaining insight from user testing, Google Analytics and session monitoring tools etc – all feeding into the roadmap and continuing the evolution of our digital products. 
 As drivers of transformation – the Product team often lead initiatives, filling gaps to achieve our goals and demonstrating where organisational change is needed. As such, Dyson Product Owners must be flexible, confident self-starters, problem solvers, enjoy removing blockers and be very comfortable with change!

Accountabilities

Your role will be hands-on, covering both tactical enhancements to support the European markets and defining strategic solutions for a diverse range of markets such as Korea, Mexico, Turkey, and India. You’ll shape requirements, prioritise backlogs, sign off user stories and acceptance criteria, and work day to day with the following teams: 
  • Owner Experience and market teams. Your internal customers you’ll work with to inform and prioritise the product roadmap. 
  •  Group IT & 3rdParty agencies – your internal development partners. Providing everything from Programme management, through Business Analysis and end to end development. 
  •  User Experience teams – developing personas, wire framing solutions and working with BA’s to write user stories and acceptance criteria.
  • Work closely with the contact centre and CRM systems 
  • Group Creative – responsible for brand, creative design and production of all Owner Experience assets. 
  • Experience in working with a wide range of 3rd parties - from System Integrators to Creative and UX agencies, from customer engagement platforms to customer experience data analytics.

Skills


  • Previous Product Owner experience 
  • Experience of working in, or knowledge of, agile scrum - Experience of back and front office applications with understanding of business process management across digital and CRM 
  • A positive and impactful communicator 
  • Ability to make pragmatic decisions about business priorities in a fast moving environment 
  • Excellent commercial acumen, comfortable with numbers and basic analytics 
  • A proven ability to balance and champion business, brand and customer needs 
  • Comfortable speaking to both technical and non-technical teams 
  • Confidence to make clear and well-thought recommendations to influence decisions 
  • And be super passionate about the web, technology and customer experience

Benefits

Benefits: 
  •  27 days holiday plus eight statutory bank holiday
  • Pension scheme
  • Performance related bonus
  • Life assurance
  • Sports Centre
  • Free on-site parking
  • Lift share scheme
  • Subsidised café and restaurants
  • Discount on Dyson machines

Posted: 27 March 2019