Logistics Manager - Direct to Consumer- 9 Month FTC

Summary

Salary
Competitive salary + pension, life assurance, bonus
Team
Supply Chain and Logistics
Location
Malmesbury - United Kingdom

Description

You will be responsible for managing the Logistics element of our Direct to Consumer business. Your role starts from when a customer order hits our internal system, through to picking within our 3PL warehouse, and then through to our multiple carrier partners who will deliver to the customer.

Accountabilities

  • Your role as Logistics Manager (Direct to Consumer) will be to monitor the performance of our delivery providers for our Direct to Consumer business. You will also be the go to person for demonstrating best practice for the Direct to Consumer delivery experience
  • As the Logistics Manager (Direct to Consumer) your role will be to also provide a robust plan to Warehouse and Carriers for peak trading activities, to ensure we provide the best possible services at these times. You will then ensure this plan is communicated across the wider Dyson GB, Ireland and Nordics business as appropriate.
  • You will be the Dyson representative for selected delivery and warehouse providers in the UK, Ireland, and the Nordics
  • You’ll also be responsible for sourcing and engaging with additional 3PL suppliers to support business requirement within the Direct to Consumer business

Skills

  • You will come with a proven track record as a Logistics Manager who has been working within a Direct to Consumer business
  • Working within a Direct to Consumer business, you will also have a strong focus on customer experience and the importance of good customer service for Dyson customers
  • You’ll have strong knowledge of root cause analysis techniques, as well as being able to bring problems and solutions to life through data and insight
  • You’ll be a natural communicator with experience managing projects across multiple stakeholders and business units
  • You will also have a good understanding of the UK carrier market

Benefits

  • 27 days holiday plus eight statutory bank holidays
  • Pension scheme
  • Performance related bonus
  • Life assurance
  • Sport centre
  • Free on-site parking
  • Subsidized café and restaurants
  • Discounts on Dyson machines

Posted: 29 October 2018