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Retail Sales Training executive


Customer Service
Seoul - South Korea

About us

Dyson is growing. Fast. More products. New categories. More visual communications. We are a creative technology company with a global and iconic identity. Our mission is simple: We solve problems others ignore with exciting new technologies which defy convention. Communicating our products’ superiority with brevity and presenting ourselves in the right way is essential to selling,protecting identity, and building our hard earned Reputation. And every touch point with our consumers contributes to the Dyson Experience, so each must reflect our values and philosophy. Perfectly.

About the role

Product Expertise and Training

  • Ensure Sales team are experts in Dyson products across all categories as well as training on sales techniques to explain key features and benefits
  • Support in the generation of a product culture where all employees understand Dyson technology, products and promote advocacy of the brand
  • Take personal responsibility for maintaining knowledge of Dyson product range (past, present and future), competitor products and activities and overall awareness of the categories Dyson participates in
  • Ensure Sales team are aware of competitor products in the categories we operate in and can identify the key difference between Dyson and competitors


Sales Capability Development and Operational Effectiveness

  • Drive field sales effectiveness through the development and implementation of supporting tools, materials, systems and reporting
  • Maintain the Sales Capability framework in conjunction with HR and work with Training Manager to ensure assessment, development and coaching is executed consistently and in alignment with development objectives.
  • Proactively coordinate and manage new starters in the Sales team with a comprehensive onboarding plan that covers all elements required to be effective in the role as soon as possible, including but not limited to the Dyson sales process, product training, capability framework and relevant systems/reporting
  • Liaise with Marketing to produce sales aids and materials for use by the Sales team


Fulfil other duties as required

  • Relish the opportunity to pick up new activities that fall broadly in the purpose of the role
  • Fix things that you can see need fixing
  • Identify problems and find solutions

About you

  • Experience in working and understanding field sales
  • 3+ experience in training delivery (essential): 
  • Understanding the selling skills needed ( listening / questioning and closing)
  • Knowledge of using best practice sales process

  • Written and verbal skills - able to communicate at all levels of the business
  • Presentation skills
  • Ability to work in a fast paced and challenging environment

  • Team player
  • Adaptable/flexible – able to multi task
  • Approachable
  • Organized
  • Communication
  • Ability travel across the country to attend meetings, training events and recruitment
  • Drive and motivation


Dyson monitors the market to ensure competitive salaries and pension contributions. Beyond that,you’ll also enjoy a profit-related bonus, generous leave and life insurance. But financial benefits are only the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture,flexible working hours, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to creativity, innovation and ambition. #LI-DYSON

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.