Global Head, HRIS


£ Confidential
Malmesbury - United Kingdom


This is a particularly exciting time to join Dyson.  Not only is our business growing at pace but the People function is embarking on transforming the way in which it delivers HR Services to our employees around the world, aiming to give them an experience that rivals a customer’s when buying a Dyson product.  Foundational to this is implementing world class global HR systems, including a Learning Management System (Cornerstone) and an HR System (Workday).  At this early stage of these changes the right candidate has the opportunity to shape both their role and our HR systems landscape.


In this influential position, you will drive and champion the HR Technology agenda for Dyson employees worldwide, as well as acting as a partner to the People Leadership team.  Working in partnership with key stakeholders, this role is expected to bring about specific and measurable change in how employees experience working at Dyson, with a goal of automating administration activities and making their lives easier.  The key objective is to continuously improve technology solutions across the entire employee life-cycle, transforming and digitising the user experience.  The role will be responsible for developing a road map across all technologies, including Workday and Cornerstone but extending to other systems in future. 

The immediate focus is to initiate and set up the service delivery work stream of the Workday implementation, including developing and implementing an operational management framework and support processes, defining and selecting the role of third party support, and ensuring the HRIS team is well placed for the ongoing support and development of the system.  Ensuring maximum adoption of the system and it’s functionality across Dyson will be critical to your early success.  The role will also be expected to be part of the simplification of the current HR technology landscape, working with IT to support the decommissioning of current systems where appropriate.

This is a global role and there should be an expectation of regularly liaising with stakeholders across a number of time zones as well as some international travel.
Reporting linesYour role will report into the Global Head of HR Operations who in turn reports into the Dyson Chief People Officer.  Both are based in Malmesbury.  You will have ten direct reports who are currently situated across a number of geographic locations, and a third party for more complex change/support activities.  
Technology Strategy 
  • Own HR technology strategy across Dyson covering the entire employee life-cycle from hire to termination
  • Embed the use and adoption of solutions 
  • Develop a progressive road map looking to automate all aspects of the employee life-cycle, with a goal of increasing adoption and making it easier to interact with HR services
  • Own business cases and planning to implement new solutions into Dyson e.g. time tracking, document management

Delivery and Continuous Improvement
  • Drive a practice and culture of continuous improvement across the HR team and business, demonstrating progress on adoption and usability
  • Provide second line support to resolve any complex technology issues (including managing suppliers) in line with agreed service levels and escalation management as required
  • Ensure Dyson deploys and maximises new functionality through regular product releases
  • Ensure HRIS team assist with the execution of system changes (updates, integrations, new configuration) and that they participate in all aspects of system testing
  • Create new governance, processes and audits to better manage technology, ensuring data compliance and system security is a key focus

Supplier Management
  • Actively manage all technology suppliers and be able to influence their product road maps to accommodate Dyson’s requirements
  • Regularly review performance of suppliers, ensuring they are fulfilling their contractual requirements

  • Lead the business as usual HRIS team
  • Ensure the HRIS team have the right mix of skills to provide an effective support service to employees, line managers and HR teams around the globe
  • Own the HRIS budget


  • Degree educated, preferably in a related discipline, with experience in a similar role
  • HR and technology experience with a proven track record of devising and implementing common sense and pragmatic solutions 
  • Experience of working with Workday
  • Knowledge across HR Technology spectrum including recruitment, core HCM, Learning, Time Tracking and Active Directory
  • Strong knowledge of operational HR processes and data regulations
  • Experience of working with global HR data preferred
  • Logical thinker with excellent stakeholder management skills: able to influence virtually as well as directly across multiple time zones
  • Strong delivery skills, able to evaluate and prioritise, balancing operational improvements with ability to provide innovative solutions
  • Clear and effective communication skills supported by the ability to liaise and influence effectively at all levels
  • Strong project management and operational experience
  • Experience of managing a matrix of resources, including IT resources and third parties and internal business areas
  • Experience of working in a complex and fast moving global organisation


  • 27 days holiday plus eight statutory bank holidays
  • Pension scheme
  • Performance related bonus
  • Life assurance
  • Sport centre
  • Free on-site parking
  • Subsidized café and restaurants
  • Discounts on Dyson machines

Posted: 28 January 2019