Head of Supply Chain - Direct to Consumer (D2C)


£competitive salary + bonus, pension, healthcare, 27 days holiday
Supply Chain and Logistics
Amsterdam - The Netherlands


As our Head of Supply Chain (D2C) for Central Europe, this is your chance to influence the supply chain model for our rapidly growing omni-channel sector and to provide our customers with an even more efficient service – something you’re passionate about. 


  • You’ll be responsible for driving our end-to-end European D2C (e-commerce, Dyson Retail) supply chain strategy, as well as implementing and managing it on an ongoing basis
  • Working with senior IT and e-commerce directors, you’ll develop industry benchmark capability (speed, convenience, and experience) and make sure we’re harnessing market technology and infrastructure solutions to deliver a world-class supply chain
  • You’ll develop industry benchmark capability for D2C supply chain (Speed, Convenience, Customisation and Experience)
  • You will manage full cost and performance responsibility for all selected 3PL/final mile providers, as well as managing annual carrier selection and contractual terms
  • You’ll ensure Dyson are at the forefront of best in market technology and infrastructure solutions, developing and bringing to Dyson the requisite partnership providers


  • Degree qualified, you already have significant commercial and management experience within a senior e-commerce or direct-to-consumer supply chain role – some of which will include contract and carrier management in a Pan European environment
  • You’ll have exceptional interpersonal, influencing and conflict management skills to manage a diverse group of stakeholders
  • You will have sound business judgment, strong analytical skills, and a proven track record of taking ownership, leading data-driven analyses, and influencing results
  • As you’ll be handling many projects (varying in size and complexity), your planning, resource allocation, prioritisation, evaluation and collaborative skills will also need to be exceptional
  • Your communication, presentation, interpersonal, influencing, judgement and analytical skills will be excellent. You’ll also need to have strong written and verbal English


  • Competitive holiday entitlement
  • Performance related bonus 
  • Pension scheme 
  • Medical and dental cover
  • Life assurance 
  • Discount on Dyson machines

Posted: 06 September 2019