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Inventory Control Manager


Starting salary will be determined based on experience and credentials
Supply Chain and Logistics
Chicago, USA

About us

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood with additional offices located in Aurora, Illinois and Ann Arbor, Michigan. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country.
Over the last five years, we’ve established our own retail proposition, opening 205 Direct and Partner Dyson Demo Stores around the world (across more than 20 different markets). Our ambition is to continue to grow our own retail presence, taking the number of global retail locations to 500 by 2025. 

About the role

Lead the Inventory Control function for Dyson US by achieving and maintaining accurate inventory reporting while holding our third-party logistics providers accountable for inventory control procedures.  Qualified candidate will be able to identify issues, propose solutions, and see them through to resolution.  Coach, guide, hold accountable, mentor, and be an inspirational leader to the Inventory team.

Ensure inventory levels in SAP are accurate and reconciled
  • Manage the daily inventory reconciliation process between Dyson and 3rd party logistics providers, including resolution of any reconciling items
  • Oversee transaction recording for all inventory movements outside of shipments and consumer returns
  • Ensure inventory levels in SAP are accurate by identifying, researching, analyzing, and resolving discrepancies
  • Own the month end close Inventory Control requirements by completing various reports and analyses
  • Collaborate cross functionally to identify, evaluate, and implement initiatives
  • Be the main liaison with Dyson’s external auditors as it relates to inventory and provide all required documentation
Manage the Retailer returns process
  • Ensure retailer credits are issued accurately and timely by the team
  • Guide the team in analyzing and researching issues to ensure quick resolution
  • Analyze returns to identify trends/issues, evaluate the data and issue reporting to senior leadership 
  • Work closely with the Dyson customer service team to drive process improvement on consumer returns
Manage inventory movement processes with third party logistics providers
  • Develop and drive consistent best practices across multiple warehouses
  • Effectively communicate expectations and needs to maintain accurate inventory levels
  • Own the cycle count process, driving accountability, root cause analysis, and process improvement
  • Determine proper processes for non-standard transactions, clearly defining and communicating requirements 
  • Build and maintain a strong relationship with third party warehouses
  • Own the annual physical inventory count, including developing work instructions, analyzing results, and reporting to senior leadership
Strategically lead the Inventory function and drive continuous improvement
  • Develop and recommend improvements to current operating procedures; take initiative to resolve issues by developing and executing solutions
  • Drive department strategy; be forward thinking and action oriented to propel improvements 
  • Demonstrate strong reporting and analytical skills, including publishing a monthly dashboard of Inventory KPI’s to senior leadership
  • Work with system teams to modify and advance SAP functionality, minimizing manual interventions
  • Be adaptable and relish the opportunity to pick up new activities, special projects, and ad hoc analyses that fall broadly in the purpose of the role
  • Be a detail oriented, analytical thinker who can thrive in a fast-paced environment
Inspire, actively manage, and lead the Inventory team
  • Be motivational, enthusiastic and lead by example
  • Communicate clear priorities and required results; provide consistent support and regular feedback
  • Build bench strength; identify gaps in knowledge and drive appropriate training solutions
  • Develop positive working relationships 

About you

Bachelor’s degree in Supply Chain, Operations Management, or Accounting major preferred 6+ years’ experience in a supply chain role required, consumer goods organization experience preferredSAP experience strongly preferredPrior experience working with third party logistics providers (3PLs) strongly preferredPrior experience in month end close strongly preferredStrong working knowledge of Supply Chain processes and systemsProven experience analyzing and resolving inventory related issuesStrong communication skills to effectively liaise with 3PLs and internal stakeholdersSolutions oriented individual who can provide solutions to minimize impact and deliver resultsAdvanced knowledge/proficiency in Microsoft Excel required Strong analytical, problem-solving and decision-making skillsAbility to partner effectively with internal and external teamsHigh level of aptitude for business math, numerical reasoning, and creative problem solvingStrong knowledge of the end-to-end product flow inside a warehouseAdaptable/flexible; able to multi-task and manage competing priorities effectivelyOrganized, with excellent follow-through capabilitiesStrong leadership and communication skills with all levels of the organizationHighly analytical and detailed oriented while being able to see the “big picture”Sense of urgency and the ability to meet deadlinesTireless in getting to the right result; perseverance


At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.
Financial benefits:
  • 401K with up to a 4% match
  • Company paid Life Insurance and AD&D
  • Flexible Savings Account (FSA) and Health Savings Account (HSA)

Lifestyle benefits:
  • Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
  • Pre-tax Commuter Benefits (applicable areas only)
  • Generous Child Care Leave Program
  • Wellness Program
  • Employee Assistance Program
  • Generous Dyson Product Discounts

Health benefits:
  • Multi-Level Healthcare Coverage Options
  • Vision & Dental Coverage
  • Company paid Short-Term and Long-Term Disability

Dyson is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities. Contact us at for more information. Dyson is an Equal Opportunity Employer. #LI-DYSON

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.