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Logistics Operations Executive


Supply Chain and Logistics
Johor Bahru - Malaysia

About us

Dyson Global Logistics is looking for an extraordinary Logistics Operations Executive to join our team, reporting directly into the Snr. Manager Logistics Operations. The Logistics Operations Executive is a key role in the Global Logistics Organisation linking upstream GMP activities both internally and externally with the respective contract manufacturing operations to the downstream Freight and Transport and Regional Logistics functional activities.

About the role

Responsibilities of the Role
  • Responsible for tactical execution of day-to-day activities that are aligned to deliver products and services to markets & owners whilst optimizing the response to operational realities.
  • Ensure contract manufacturing providers performance, volumes and timeline goals are met by utilizing systems, tools and standard operating procedures to meet KPI service performance.
  • Drive a strong purchase order management and applies segmentation techniques to ensure focus on critical SKUs with CMs.
  • Responsible for determining capacity utilization requirements to plan at a PO line level to a synchronized shipment plan which is provided to Freight and Transport in securing sufficient capacity and containers with 3PL partners to the ship week requirement.
  • Responsible for shipped in-full and on-time performance for each PO line / order.
  • Conducts root cause analysis and implements corrective actions for service / operational failures.
  • Acts as the CM main point of contact in day-to-day activities.
  • Responsible for shipped in-full and on-time performance for each PO line / order.
  • Is responsible for the accurate management and reporting of inventory booked for transport from the contract manufacturer at a PO line level from source.
  • Supports Global Logistics Excellence best-practice promotion and adopts value-add practices to constantly drive business process improvement.
  • Responsible for the transactional ERP system updates that support the inter-company flow and supports the movement of goods.

Deliverables of the Role 
  • Ensure all contract manufactures comply with Dyson governance standards that meet visibility, service, and cost requirements.
  • Ensuring all data exchanges (EDI / ASN) information received from a contract manufacturer is on-time, accurate and complete.
  • Escalate any incorrect data points, or missing information by identifying the root cause, and works cross-functionally to ensure improvement measures are captured and put in action to resolve manual intervention.
  • Ensures efficient and effective collaboration between cross functional teams and external contract manufacturing and 3pl service providers .
  • Monitors global standard KPIs that measure and track CM performance, working in close collaboration with Dyson Logistics Performance management to drive continuous improvement.
  • Ensures alignment internally and with contract manufacturers on standards and operating procedures.
 Key Stakeholder Interfaces for the Role
  • Head of Global Logistics
  • Logistics Freight and Transport and Excellence
  • Global Manufacturing and Procurement
  • Indirect Procurement
  • Finance
  • Security
  • Contract Manufactures

About you

Critical Behaviours for the Role
  • Impact and influence: Develops and maintains effective and collaborative relationships (internal & external) to facilitate change and ensure cohesion across the network. Able to promote and secure stakeholder buy-in.
  • Interpersonal effectiveness: Is sensitive to different points of view and seeks to understand and resolve conflicts / issues in a constructive manner swiftly. Able to operate effectively and comfortably in a multi-cultural and global environment. Is able to give direction and support in a respectful and polite manner.
  • Flexibility: Deals effectively with uncertainty, ambiguity and a changing environment.

Skills and Knowledge Required for the Role
  • Knowledge and strong experience in logistics operations and associated regulatory requirements (including safety, security and import / export compliance law).
  • Strong communication, presentation and negotiation skills including the ability to evaluate complex issues and solutions, and the ability to articulate these in an understandable way.
  • Has a strong working  knowledge of the end-to-end supply chain, with a clarity for understanding the importance and interdependencies associated with each stage of the process — Plan, Source, Make, Deliver.
  • Has a strong working knowledge of warehouse, transportation & distribution management.

Qualifications and Work Experience
  1. 3+ years' operational logistics experience in relevant industries.
  2. Excellent level of written and spoken English.
  3. Ability to travel at short notice.


Dyson Malaysia monitors the market to ensure competitive salaries, bonuses and pension contributions. Beyond that, you’ll enjoy generous leave, a transport allowance and medical care and insurance. But financial benefits are just the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realizing ambition.

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.