Teamcenter Analyst

Summary

Salary
£Competitive
Team
Digital, Information Technology
Location
United Kingdom

Description

As a key member of the PLM support team you will be responsible for the 1st line support of the Teamcenter solution, along with escalations to the 2nd line support group.

Accountabilities

  • Take ownership of requests and incidents logged via the local Service Desk, including those from the PLM Super User community and those re-directed from other Service Desks Ability to document and communicate issues clearly
  • You will monitor the local system, including multi-site tasks, translation services, and interfaces
  • You will work closely with a number of different internal teams, including the PLM Solution team, the training team and the super user community where you will contribute to the continued development of operational support processes, future updates and changes
  • You will help to manage the super user community and coordinate changes to business processes and Teamcenter configuration. This will include training, updates, maintenance communications, change investigations, prototyping and presentations to the user community
  • You will be responsible for the 1st line support of the Teamcenter solution, along with escalations to the 2nd line support group

Skills

  • Experience of Teamcenter 8 or above and/or NX8.5 or above environments (Full training will be given in all aspects of Teamcenter where required).
  • Ability to document and communicate issues clearly
  • English language skills
  • Engineering experience
  • Application Support Experience

Benefits

  • 27 days holiday plus eight statutory bank holidays 
  • Pension scheme 
  • Performance related bonus
  • Life assurance 
  • Sports centre
  • Free parking 
  • Subsidised café Discount on Dyson machines

Posted: 03 October 2018