- Digital, Project Management
- Milan - Italy
The Dyson Project Manager is a high calibre change champion, recognised for their ability to drive multiple projects from initial concept to delivery and determine and manage the impacts of the change (technically and operationally).
With first class communication skills, you have business acumen, have experience in working for a business in a service, operational or commercial role. You’re used to working across complex organisations ensuring you’re collaborative in approach.
You’re results driven, resilient, love a challenge and have a starter to finisher mentality. You take accountability for your work, not just focusing on the results, but how you execute your work. You’re curious and passionate about digital.
You are a champion of change!
About the role
Change requirements gathering
Manage and implement projects (mostly digital), ensuring we’re customer centric in our approach and that our Shopper/Owner experience is world class
Stakeholder management across Italy market and Group functions
Collaborative working, taking business stakeholders at a team leader, manager and senior manager level on the journey of change
Root cause analysis and problem solving skills, focusing on gap bridging to ensure a success change management process
Detailed understanding of operational business processes, establishing strong working relationships with the key business stakeholders across digital, customer service, retail, operations, sales, warehousing and logistics
Escalate project issues and risks via the agreed governance framework
Support the implementation plan and transition to BAU from project launch
2-4 year’s experience in change management
Working as part of a project / programme team
Abilities to work alone and have a proven track record in delivering change
You’re an excellent communicator and have strong facilitation skills
Very strong interpersonal and communication skills in Italian and English (both verbal and written)
Stakeholder management skills up to senior manager
Be able to think holistically and analytically and know when to take which approach
Creative problem solving
Excellent communication skills and customer facing skills, ability to communicate complex ideas simply
Process focus and detail orientated without losing bigger picture
Please note this is a maternity cover so a contract of 12 months.
- Discount on Dyson products
- Restaurant tickets
- Dyson bonus
- Travel subsidy
We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.