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QA Manager - Engineering & Operations

Summary

Salary
$Competitive
Team
Information Technology
Location
Singapore - Singapore

Description

Dyson IT
At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. We are a community that appreciates and advocates better engineering. A community of  pioneers. Dyson IT are mid-transformation. Our aim, to create robust IT architecture, to manage data effectively and efficiently and continue to grow our world-class team. A team who is strategic, enabling business acceleration, growth and success.
Our Business Applications Services Team (Apps)Dyson’s Global IT applications service has end to end accountability for the design, delivery and support of all business applications enabling Dyson's global commercial, operational and enterprise business process. Forming a large proportion of the Global IT Function, the team are arranged into investment areas including Owner Experience & Retail, Supply Chain, Manufacturing, Finance & compliance and People and collaboration.

Accountabilities

Reporting to the Global Head of QA and, you will be responsible for:

  • Strategic and technical leadership and direction to support the delivery of effective testing aligned to Dyson Global IT QA Strategy and delivered via contract or 3rd-party resource

  • Service Management of Accenture and other 3rd Parties providing QA Services

  • Responsible to the Head of QA for:

  • The creation and execution of Test cycles using manual and automated processes for Test activity within the Engineering and Operations portfolio
  • Ensuring partnership with other Apps’ teams (including PM, BA, Dev) to provide end to end testing resources that support tactical release and project based testing needs within the Engineering and Operations portfolio
  • Ensuring Test activity to meet programme demands and ensure that resources are adequately prepared for Test tasks.
  • Strong management of test capacity pipeline (demand and supply) with clear link to roadmap investments and BAU release schedule.
  • The implementation of transformation projects or initiatives within the QA Practice
  • Working towards the Implementation of Behaviour Driven Development (BDD) and automated testing.  
  • Liaising with business stakeholders to undertake user acceptance testing and gain approval for functionality to move in to production environments.
  • Supporting the implementation and execution of load testing and penetration testing tools across the business application landscape and integrate with delivery and release process.
  • Provision of accurate and relevant Test reporting for project management tracking and senior management review.
  • Provision of test management and leadership across multiple projects, off-shore and in-house to meet project and BAU team commitments.
  • Provision of subject matter expertise to team members and internal/external stakeholders on complex projects and programmes.
  • Where appropriate procuring and contracting 3rd party test service providers to develop flexibility and agility in Test supply to meet the needs of a fast paced and dynamic business.
  • Provision of reporting/MI framework to measure and improve 3rd-party performance for QA Services
  • Providing subject matter expertise and experience

  • Providing subject matter expertise and experience to team members and internal/external stakeholders on complex projects and programmes.

  • Strategic and technical leadership and direction to support the delivery of effective functional, automation, non-functional, performance engineering and testing and Environment Management.

Skills

Person specification / Core Competencies:

  • With a demonstrable background in the management and hands-on delivery of exceptional test processes and practices in a variety of complex delivery landscapes, you will now use this wealth of delivery, solution and technology experience to be an exceptional QA leader
  • Comfortable working within a global, matrixed & managed service environment with on-shore and off-shore stakeholders / partners
  • A technologist as much as a tester, you will have the ability to work at senior/strategic and lower level process/technical/tooling levels.
  • Ability to collaborate and influence across both technical and non-technical stakeholders, resources and teams
  • Exceptional understanding of technology and testing, including common solutions and architectures, emerging technology and testing trends, and test techniques/ technologies/ tooling. Your passion for testing and technology means you are always one step ahead in terms of the latest developments in areas such as continuous delivery and testing, Javascript based testing tools and frameworks,continuous performance, micro services, containerization and DevOps practices
  • Dynamic, self-motivated with a desire to produce the best solution possible
  • Strong work ethic
  • Ability to learn quickly, and be flexible in the tasks and activities undertaken
  • Ability to deliver under pressure whilst showing attention to detail
  • Ability to show sensitivity to the wider cultural differences across Dyson globally
  • In-depth business insight and technical knowledge
  • Ability to work in a fast-paced environment
  • Ability to think strategically
  • Outstanding interpersonal communication skills
  • Willing and able to travel globally for project work to Dyson’s non-UK locations if necessary
  • Thrive on change
  • Results-driven
  • Assertive
  • Able to guide and nurture business users
  • Ethical, personal integrity
  • Attention to detail without losing bigger picture
  • Willing and able to travel globally for project work to Dyson’s non-UK locations if necessary
  • Thrive on change
  • Results-driven
  • Assertive
  • Able to guide and nurture business users
  • Ethical, personal integrity
  • Attention to detail without losing bigger picture

Essential:

  • Experience of working within a global, matrixed & managed service environment with on-shore and off-shore stakeholders / partners
  • Strong technical skills, both functional and non-functional, manual and
  • automation, ideally in a continuous delivery environment.
  • Ability to build, implement and direct quality assurance principles and maintain quality of delivery.
  • Excellent knowledge of Risk Management, Risk Identification and Risked Based Testing.
  • A proven back ground in project management or business analysis skills.
  • Accredited Test professional e.g. ISTQB, Scrum or similar.

Desirable:

  • Experience of other enterprise business applications
  • Experience of building Enterprise Test Automation Frameworks (e.g. Selenium,Smartbear, Worksoft Certify, Tricentis Tosca)
  • Experience of building and implementing Enterprise non-Functional Testing Strategies (e.g. based on Win/Loadrunner, Jmeter, Neolaod, LoadUI. SoapUI)
  • Experience of building and implementing Enterprise Environment (preproduction) strategies including infrastructure, test data, management and control and CI/CD tooling)

Benefits

Dyson Singapore monitors the market to ensure competitive salaries and bonuses. Beyond that, you’ll enjoy a transport allowance and comprehensive medical care and insurance. But financial benefits are just the start of a Dyson career. Professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realising ambition.