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Quality Lead


Quality and Reliability
Calamba - Philippines


The Quality Lead will support all Manufacturing and Supplier Quality governance and issues resolution in the CM and Suppliers - as part of the Global Quality Team based in the Philippines. Primary team objectives would be to
1- Manage and develop Dyson key Contract Manufacturers (CM) by establishing alignment between Dyson requirements, CM processes & capabilities and performance metrics.
2- Engage Dyson interfacing teams and functions beginning from NPD/I (New Product Development/Introduction) phase for all product categories through to end of product life.
Further this role:
  • Requires in-depth knowledge and experience of quality issues, techniques and tools
  • Leads a team to deliver solutions across the range of Quality issues and activities
  • Uses best practices and knowledge of internal or external quality issues to improve products, processes and capability
  • Is accountable for managing the performance of a team within own function/discipline, driving engagement and development
  • Provides technical quality guidance to employees
  • Typically resolves complex problems, or problems where a precedent may not exist presenting options to resolve
  • Embeds learnings into continuous improvement activity both within their team and the wider team
  • Works independently, receives minimal guidance
  • Decisions are guided by policies, procedures and department/business plans as well as receiving some level of guidance and direction from the Quality Manager
  • Adapts departmental plans and priorities to address resource and operational challenges


  • Create/implement great technology to produce high quality reliable products that meet all performance and functional criteria
  • Ensure the safety and reliability of all Dyson products
  • Use established Dyson methodology, good engineering practice & discipline to deliver quality across safety, reliability and satisfaction
  • Take a proactive approach in the generation of ideas – gather research, present ideas and concepts to senior management
  • Leads a team to develop and provide quality and reliability input to create products that meet or exceed our customers' expectations
  • Ensure the safety and reliability of all Dyson products
  • Work seamlessly across Dyson teams to include a Quality culture in everything we do
  • Responsible for leadership of the team, ensuring deliverables are met to a high standard and that the team and individuals capability are aligned to the business requirements
  • Drives continuous improvement initiatives to embed learnings into working practices and streamlining processes
  • Accountable for effective handovers between teams
  • Accountable for ensuring readiness of quality deliverables for technical reviews and milestones
  • Plans resources and leads recruitment for their team
  • Further please refer to Key Responsibilities in "KR" Sheet.


• Candidate must possess a Degree or Diploma in Electronic / Motor / Mechanical Engineering with minimum 5 years' experience in an engineering/quality capacity in a project management and manufacturing environment
• Strong technical background in assembly line and Quality management
• Extensive experience is specifically required in issue management techniques, tools and methods e.g. 8D, 5 Whys, 5S, GR&R, DOE  etc…
• Demonstrate understanding in full of engineering specs for component or assembly sourcing.
• Issue Management - Able to successfully manage complex issues whilst under time and cost pressure, lead / coordinate cross-functional teams in delivering timely solutions
• Project management experience, not just leading but delivering technology projects into production with high levels of success.
• Analytical and data driven with an ability to generate a concise argument to support their views.
• Motivated by driving continuous improvement programs and application of Lessons Learnt mindset
• Proven people management skills
• Proven ability to coach and mentor others
• Able to provide technical direction and informed decision making across quality matters
• Ability to balance priorities and deliverables across multiple projects/teams
and markets
• Good commercial awareness with pragmatic approach to balance cost and value


Dyson Philippine monitors the market to ensure we offer a competitive salary and management bonus. Beyond that, you’ll enjoy comprehensive medical care and insurance. But financial benefits are only one part of a successful career at Dyson. Professional growth, leadership support and new opportunities abound, driven by regular dialogue and international training. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realizing ambition.