Quality Manager


Manufacturing and tooling
Johor Bahru - Malaysia


Dyson began twenty one years ago with James Dyson and a handful of engineers questioning everyday products, thinking differently and making them better. We are now the world's number one vacuum cleaner manufacturer in the UK, US, Japan, Europe and Australasia.


  • Manage a holistic Quality structure and resources that will support the factory operations competently and consistently.
  • As Management Representative, align factory management team to the applicable requirements for a robust Quality Management System meeting ISO 9001, ISO 14001, and OHSAS 18001.
  • Act as independent party to audit/ensure factory operations have business processes that comply with applicable requirements under the Quality Standards.
  • Spearhead quality audit and improvement processes through periodic product, system, compliance, and surveillance audits.
  • Champion Voice-of-Customer activities, including CAR process, to ensure customer request/feedback are met and addressed in a timely manner.
  • Manage suppliers to ensure quality and avoid disruption to material availability to the factory.
  • Provide regular status update for QA status and activities to factory management. 
  • Set department Quality Objectives as part of continual improvement efforts.
  • Manage the cost centre for QA, including annual budgeting.
  • In addition to project related activities, the Factory Quality Manager is expected to allocate time and focus to continuous improvement projects.


  • A Degree in Engineering or relevant disciplines.
  • At least 10 years of Quality role experience in Manufacturing industry with at least 5 years in a managerial capacity.
  • Formal training and/or certification in Quality standards (e.g. ISO9001 or IATF16949 or ISO13485).
  • Excellent knowledge of Quality tools such as PFMEA, Process Flow, Control Plan, SPC, 8D/CAPA, etc.
  • Leadership ability (include strong interpersonal and excellent communication skills) and/or proven track records in change management.
  • Hands-on experience in Six Sigma, Lean Manufacturing and various tools such as SPC, 5S, FMEA, Value Stream Mapping, etc in order to spearhead organizational improvement initiatives.
  • Possess strong interpersonal, communication, analytical & planning skills.  Able to communicate well at all levels within the organization in a professional manner.
  • Able to work effectively under pressure & adaptable to change.
  • Highly motivated, proactive and able to identify issues and propose solutions.


Dyson Malaysia monitors the market to ensure competitive salaries, bonuses and pension contributions. Beyond that, you’ll enjoy generous leave, a transport allowance and medical care and insurance. But financial benefits are just the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fueling and realizing ambition.

Posted: 08 January 2019