Retail Manager


Competitive Base + Superannuation + Bonus
Retail Sales, Retail (Head Office)
Sydney, Sydney - Australia


The Retail Sales Manager is responsible for leading Retail Expert Team Leaders & 3rd Party Expert Team to drive in-store consumer sales across the floor-care and environmental control categories, whilst increasing sales revenue, gross margin and market share for Dyson and its retail partners. The role is also accountable for achieving the strategic and tactical direction of in-store sales whilst providing consumers with an experience that aligns with Dyson’s objective of achieving our 2020 vision.


  • Strategy implementation for Team Dyson Experts (Direct & 3rd Party) nationally 
  • Deliver annual sales (volume and revenue) and Gross Margin across the Team Dyson retail partners 
  • Achieve team performance through effective people leadership 
  • Drive product expertise and training for all of the Dyson Experts 
  • Build, develop and promote an effective and high performing team of 3 direct reports and 70 team Dyson members and seamlessly integrate 3rd party Experts 
  • Lead the first class execution of Dyson in-store demonstrator plans with Australian consumers


  • Significant commercial experience in retail and/or sales environments 
  • 4+ years management experience; possessing both sales leadership and cross functional/general management experience 
  • Proven delivery of sales results in a retail operations environment 
  • High level experience of customer negotiations and dealings
  • Evidence of budget control and can demonstrate financial expertise
  • Proven people leadership experience
  • Methodical business planning capability with a strong analytical approach
  • Excellent leadership ability
  • Decisive, persuasive and assertive


At Dyson ANZ we value you bringing yourself to work. We recognise the importance of your unique contribution and are receptive to hearing ideas that challenge the norm. Innovation is in our DNA and we are excited by adopting new ways to do things better. We deliver an employee experience that matches the quality we give to our customers. A compressed working week, work-life balance that we live and breathe, regular social lunches and off-site gatherings, product discounts, novated leasing, additional paid annual leave and company paid parental leave form just part of the employee experience at Dyson ANZ. We are a member of the Diversity Council Australia

Posted: 14 June 2019

Closing date: 19 July 2019