Returns Operative


£18,000 + bonus
Supply Chain and Logistics
Chippenham, United Kingdom


We're looking for an enthusiastic and driven Returns Operative within our Bumpers Farm warehouse facility. The role will be responsible for the processing of Consumer, Field Service Engineer (FSE) and retail returns. 


  • Processing all Customer, Retail, and Field Service returns and exchanges with accuracy and efficiency 
  • Highlighting any discrepancies, following these through to resolution.
  • Supporting Process Support team with any queries, providing detailed information and evidence if required
  • Supporting the Dyson Quality team, detailing returns for investigation and analysis
  • Reworking stock that can be resold
  • Ensuring stock accuracy within storage locations
  • Managing the dispatch of items by creating dispatch paperwork and clearly labelled products and pallets
  • Managing and maintain spreadsheets for accurate reporting


  • Previous experience within a Warehouse team advantageous
  • Good level of IT knowledge (including MS Office)
  • Administration experience 
  • Knowledge of accounts receivable and SPL functions
  • Knowledge of SAP and CRM
  • Have a natural attention to detail
  • A great level of customer focus
  • The ability to work well as part of a team


  • 27 days annual leave plus 8 statutory bank holidays 
  • Life assurance 
  • Performance related bonus 
  • Pension scheme 
  • Dyson machine discount 
  • Sports centre at our Malmesbury site

Posted: 08 August 2019