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Senior Change Manager - Europe


Project Management
Malmesbury - United Kingdom


The Dyson Senior Project Change Manager is a high calibre change manager, recognised for their leadership, commercial awareness and change management capabilities. You are capable of leading and taking the organisation on the journey of change, with first class communication and people skills. You’re an experienced change practitioner with people management background have led a change function previously. 
You’re commercially astute and used to working collaboratively across a number of different business functions and countries. You can take complex issues and manage them simply, with the ability to articulate these back to senior level stakeholders clearly. 


  • You will be responsible for managing a small team of Project Change Managers (PCM’s) 
  • You will set and manage your team’s objectives in alignment with the overall department objectives and company blueprint
  • You will coach and develop your direct reports, in-line with Dyson’s performance framework model and department development framework 
  • You will take a change management lead on core programmes within the European commercial business. You will be managing the impacts to the business across EU markets and the relevant functions impacted within these markets e.g. Direct (Digital, retail), Customer Services, Warehouse and logistics, 3rd Party retail etc.
  • Where a project is more ‘business led’, due to the commercial and/or Operational requirements, you will project manage the end to end lifecycle of change, with IT making up a small part of your overall scope for delivery. 
  • You will work closely with the Head of Change (HOC) to ensure all projects are delivered on time, to scope and to requirements.
  • Creates exceptional quality project setup documents detailing scope, assumptions, success criteria, risks, governance structure.
  • Diligent risk management with close management of effective mitigations, escalating risks and issues in project governance where necessary.
  • 3rd Party and/or outsourced supplier management required to deliver / support change 
  • Work closely with the HOC in improving how the business executes change across the EU markets, driving new ideas, ways of working and best practices.
  • Work in conjunction with the Head of Change to improve the quality of change management and transformation in market


You are: 
  • an experienced Prosci or APMG Business Change Management Practitioner
  • used to working on projects / programmes of a Waterfall  & Agile nature 
  • a change management and business readiness professional with a proven record in delivery
  • experienced in 3rd Party management
  • experienced in leadership, people and team management
  • commercially aware
  • able to travel across Europe and have previous international experience
It's a bonus if you are also:
  • are bilingual (EU countries advantageous) 
  • have working knowledge and experience in EU markets
  • have experience across – Direct Retail, Digital, Customer Services, Operations, Warehousing and logistics


  • 27 days annual leave plus eight statutory bank holidays 
  • Life assurance 
  • Performance related bonus 
  • Pension scheme 
  • Dyson machine discount 
  • Sports centre 
  • Subsidised cafe and restaurants

Closing date: 29 November 2019