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Senior Supplier Quality Engineer


Quality and Reliability
4027, Calamba - Philippines


To identify, manage and develop Dyson key suppliers by establishing alignment between Dyson requirements, supplier processes & capabilities and performance metrics.

To engage Dyson interfacing teams and functions beginning from NPD/I (New Product Development/Introduction) phase for all product categories through to end of product life.


1. Supplier Quality Management, Development and Supplier process improvement (65%)

• Working with the supplier/s ensure that their process capability is established, agreed, understood and monitored

• Collect and evaluate supplier quality data to identify process improvement opportunities within the supply chain.

• Ensure suppliers Quality readiness for NPI and SOP for all product categories

• Working with the supplier directly, create corrective action plans to address process failures.

• Review supplier manufacturing processes/yield, collaborate with suppliers on process improvement and value enhancement opportunities.

• Regularly communicate with Engineering, Manufacturing Quality, and Procurement internally to identify opportunities for quality and productivity improvement.

• Collect and maintain supplier performance metrics.

• Coordinate with Engineering, Manufacturing and Product Quality to ensure awareness to known purchased part or product quality issues.

• Coordinate with Engineering, Manufacturing and Product Quality to ensure that the suppliers capabilities are understood and any gaps in requirements are planned for closure

• Ensure that alignment and agreement is reached between Supplier/s Engineering and/or Manufacturing for Dyson drawing sign offs, taking in to account the suppliers capabilities to meet the requirements

• Assist Procurement in conducting Supplier Audits, reviews assessments and categorizations of new and existing suppliers for selection and de-selection


2. Support corrective action process (10%)

• Ensure that Suppliers RCCA process meets minimum Dyson requirements and expectations

• Participate in SEA Quality meetings and present purchased part or product quality issues.

• Investigate reported external quality issues that are believed to be purchased part or product driven and present findings at SEA Quality meetings.

• Perform, lead or coordinate root cause analysis on purchased part or product quality issues and work issue through containment phase of corrective action process.

• Communicate and instruct suppliers on the use of a corrective action process and quality tools & techniques.

• Participate in the Corrective Action Review Board (CAR)


3. Support Supplier Qualification and Disqualification (25%)

• Maintain supplier performance and audit results.

• Identify repeat quality issues by supplier and maintain supplier quality scorecard.

• Recommend suppliers for qualification and / or disqualification based upon quality performance in conjunction with Procurement and Engineering.


Essential Skills

• Candidate must possess a Degree or Diploma in Engineering with minimum 5 years' experience in an engineering/quality capacity in a manufacturing environment

• Strong technical background in moulding/spray painting, metal-stamping, rubber, packaging and Quality  management

• Extensive experience is specifically required in issue management techniques, tools and methods e.g. 8D, 5 Whys, 5S, GR&R, DOE  etc…

• Demonstrate understanding in full of engineering specs for component or assembly sourcing.

• Issue Management - Able to successfully manage complex issues whilst under time and cost pressure, lead / coordinate cross-functional teams in delivering timely solutions

• Experience in working in an environment where specification and process are not always predetermined.

• Analytical and data driven with an ability to generate a concise argument to support their views.

• Motivated by driving continuous improvement programs and application of Lessons Learnt mindset


Personal Specification:


• Adaptability

• Seeks to stretch and enhance the role of Quality across Dyson interfacing functions. Supports others within the functions, users and suppliers so that maximum value is derived by all processes

• Self-motivated, independent, results-driven

• Passion for delivering results and product quality

• Process change / improvement skills are essential

• Analytical and Attention to detail is a must


Dyson Philippine monitors the market to ensure we offer a competitive salary and management bonus. Beyond that, you’ll enjoy comprehensive medical care and insurance. But financial benefits are only one part of a successful career at Dyson. Professional growth, leadership support and new opportunities abound, driven by regular dialogue and international training. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realizing ambition.