- starting salary will be based on eperience and credentials
- Retail (Head Office)
- Vancouver, Canada
Three years ago 80% of Dyson’s business was full-sized vacuum cleaners. Today, its digital motor powered cordless vacuums, robots, Airblade hand dryers, bladeless fans, humidifiers, purifiers, and heaters are powering its growth in 75 countries around the world. 2015 saw the addition of Jake Dyson Light to the portfolio, April 2016 Dyson took its biggest leap yet, revolutionizing the world of Beauty with the launch of the Dyson Supersonic™ Hairdryer and most recently in 2018 launch the Dyson Airwrap.
Dyson is rapidly expanding; in its new and core categories, and across all of its global markets. The next four years are going to be Dyson’s biggest and busiest yet. We have huge growth plans for our Direct Retail portfolio which include Global Flagship, Local Flagship, and boutique stores where the Store Manager and their team will be responsible for creating a seamless and consistent Dyson Experience to capture the hearts and minds of our owners. We are looking for creativity, a free thinker, and someone who knows how to use their retail space to educate and excite people about technology and our machines.
As the Store Manager, you will develop a team to lead People, Operations, and Social Engagement. You will leverage your business acumen to create and execute actionable plans to forecast and manage your P+L, while driving key metrics. You must be an enthusiastic champion for the reputation inside and outside Dyson, committed to establishing an iconic experience.
Responsible for elevating the in store guest experience by delivering engaging demos with every customer
Demonstrate sales leadership by taking an active role on the demo floor coaching and mentoring the team
Lead highly visible retail store operations
Navigate ambiguity and manage change
Build, execute and gain leadership alignment on strategies to drive store operations and customer experience
Create and execute best practices to improve sales or profitability and share those best practices with key business leaders
Hire and train an effective demo store team. Consistently observe and assess capabilities to create development and training plans for career growth
Build strong cross-functional and remote relationships
Be a leader in the community; network and partner with the events team you will create, plan and execute in store events to drive foot traffic into Dyson
Manage store P+L to achieve company targets
Analyze sales data to effectively forecast sales and product mix
Minimum of 5 years robust experience in a customer facing retail setting
5+ years of Retail Store management experience required
Experience in Start-Up retail is a definite bonus
Ability to navigate ambiguity and change and work independently while remaining collaborative
Bachelor Degree strongly preferred
Bi-lingual language proficiency is a plus
Ability to understand the Dyson brand and uphold its integrity
Must be a highly motivated, enthusiastic team player, driven by exceeding sales performance aspirations and creating an innovative customer experience
Energetic and outgoing personality with strong communications skills
Ability to be a strong and enthusiastic People leader, coaching and training team members
Must take a leadership role in daily store operations
Always experimenting; always learning; Embraces innovation
Always acting with integrity, empathy and respect towards people, co-workers, owners, partners and products
Putting customers at the center of our decisions
Tenacious in delivering our best to get the right results, in the right way
Dyson Canada monitors the market to ensure competitive salaries, vacation and retirement savings contributions. Below are some general perks we offer.
Medical, dental & vision benefits
Product ownership program
Paid holidays and vacation
Employee referral program
When applying, please don't forget to attach your resume.
Dyson Canada is committed to fostering an inclusive and accessible environment that reflects the diversity of the community in which we live. If requested, we will provide reasonable accommodation during the recruitment process for persons with disabilities.
We thank all applicants for their interest; however only those selected for an interview will be contacted.