Training Manager, PC


Sales Account Management
Hong Kong - Hong Kong


Adapt/develop and execute Training programs for Dyson and distributor’s sales staff and focusing on personal care category. Lead the development of training effectiveness measures like Mystery shopping.

This role will focus on Training and Field Sales of Dyson and distributor’s representatives for the Hong Kong and Taiwan market. The role will be based in Hong Kong, reporting to the Field Sales & Training Manager here.


Reporting to the Training Manager  - Personal Care in Hong Kong, you will be responsible for:

•Leading the delivery of hair styling and all store motivational trainings to drive sales volume and brand image in Hong Kong and Taiwan •Working closely with local distributors, streamline processes and improve promoter capabilities through consumer interaction activities •Initiation and orientation of new starters whilst partnering with regional sales managers in identifying local training needs •Lead the development and implementation of Mystery Shopping activities to ensure consistency in promoter standards •Planning and execution of internal annual training calendar



•Minimum 5 years’ experience in retail operations with training and also hair styling experience •Experience within the FMCG, Electronics, Beauty or Tech industry is preferred, hands-on sales experience will be a plus •Ability to display strong business acumen and drive key retail KPIs •Good interpersonal and communication skills •Fluency in English, Mandarin and Cantonese is a must as this role will work closely with local retail staff and distributors •Strong people management and influencing skills


Competitive Compensation with Social Allowance

Posted: 02 September 2019

Closing date: 30 November 2019