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Warehouse Operative

Summary

Salary
£Competitive + bonus
Team
Supply Chain and Logistics
Location
Chippenham, United Kingdom

About us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We aim to deliver a World-Class service and owner experience at every opportunity, to turn Owners into passionate advocates of the brand. 
We are passionate about ensuring our Owners have the most helpful, accessible and thorough after-care service right when it is needed, ensuring our Owners issues are resolved quickly and efficiently.

About the role

  • Assist in the offloading, unboxing and sorting of returned machines
  • Book in the machine as being received within the service workshop on SAP CRM
  • Ensure that machines are clean before repair using the dust extraction equipment and cleaning materials provided
  • Ensure that engineers have the spare parts required to conduct a repair; checking stock levels and raising orders to replenish stock levels
  • Package the repaired machine in line with packaging guidelines
  • Ensure communication with the customer on the details of their repair, including recording details of the repair on SAP CRM
  • Assist in the physical loading of repaired machines onto the Carrier’s collection trailer
  • Support colleague training
  • Ensure that all Health and Safety procedures are followed
  • Actively support and participate in site ISO Standards

About you

  • A good level of communication skills both verbal and written
  • Competent use of Microsoft Office
  • Ability to cooperate as a dynamic team and perform as a group
  • Electrical and mechanical understanding
  • Team player capable of building and motivating the teams around them
  • Ability to learn and adapt to changes while delivering exceptional customer service
  • Pro-active and results driven
  • Flexibility and able to act upon own initiative and seize opportunities.
  • Positive ‘can do’ attitude
  • A problem-solving attitude

Benefits

  • 27 days holiday plus eight statutory bank holidays 
  • Pension scheme
  • Performance related bonus
  • Life assurance
  • Free on-site parking
  • Discounts on Dyson machines

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.