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Accounts Payable Operations Manager


India - Gurgaon Office

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations and more people.

Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. And across our support teams, we’re proud to be different. And importantly, we support change to maintain our rapid growth.

About the role

In the role of the Account Payable Team Manager, you will be part of the new team in the DBS Centre in Delhi and being responsible for AP processes delivery.


Overall responsibility for organization and delivery of high-quality service for all processes within Accounts Payable process area covering invoice processing, holds, Direct Debit, Debit Balances recon, payment, and reconciliation.

Managing operational teams (+40 FTE), their performance, priorities and providing guidance if required. Secures sufficient pool of resources to perform operations.

Responsible for the performance and development of the team from setting objectives through mid-year and annual review

Responsible for managing the IT challenges related to SAP, connect with Global IT team for permanent solutioning and continuous improvements

Meeting all service level agreements (SLAs) and key performance indicators (KPIs) within Accounts Payable process area

Ensuring adherence to controls and audit requirements while execution of processes

Based on the scope and forecast, identifies the recruitments needs both in regard to team size and profiles for recruited employees.

Assigning priorities for operations and high-quality services delivered to all business stakeholders

Promoting Continuous Improvement culture - striving to simplify, standardise and improve processes across all countries

Lead and coordinate cross-team Continuous Improvement projects

Manages and resolves stakeholder’s issues, performing root cause analysis and proactively suggesting process improvements

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.