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Application Delivery Manager

Summary

Salary
Competitive
Team
Information Technology
Location
United States - Chicago Office

About us:

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge - more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Stores across the country.

About the role:

Reporting to the Senior Delivery Manager or Head of Application Development and operations, you will be responsible for:

  • Leading a team of Delivery Leads (composed of Agile teams, Project Managers and Product Managers) to deliver technical solutions to support Dyson’s growth ambitions.
  • Develop and maintain a rolling backlog across the Platform for Business and IT change, challenging benefit and priority where required.
  • Working with Product Owners, Technical Architects and Operations to ensure the right solutions are developed and implemented successfully.
  • Working with cross-functional teams within a software practice ensuring that the work fed into, and processed through the development scrum teams is of the right technical quality
  • Partnering with the Project Management team on projects to ensure they are properly scheduled and resources assigned
  • Collaborating with business teams to understand and deliver their application requirements, including maintaining and modifying existing applications along with creating new applications
  • Ensuring that all applications are developed with Operations in mind, adhering to non-functional requirements such as performance or security
  • Assist in identifying application weaknesses and recommend solutions that utilize the most efficient and current technologies to improve the application
  • Assisting in Digital Transformation initiatives as we traverse the Dyson’s ability to delivery not only programs and projects but solutions in an agile delivery model. 
  • Collaborating to improve the effectiveness of our ways of working
  • Other duties as assigned

About you:

  • Dynamic, self-motivated with a desire to produce the best solution possible
  • Strong work ethic and high level of initiative
  • Ability to learn quickly, and be flexible in the tasks and activities undertaken
  • Ability to deliver under pressure whilst showing attention to detail
  • Ability to show sensitivity to the wider cultural differences across Dyson globally
  • Ability to develop in-depth business knowledge and provide technical knowledge
  • Ability to work in a fast-paced environment
  • Ability to think strategically
  • Outstanding interpersonal communication skills
  • Willing and able to travel globally for project work to Dyson’s locations if necessary
  • Results-driven and assertive
  • Able to guide and nurture business users
  • Ethical, personal integrity
  • Attention to detail without losing bigger picture
  • Problem solver
  • Demonstrated Scaled Agile Framework experience or other Agile scaling approach
  • Previous team management experience
  • Professional experience with one or more programming languages
  • Experience with large-scale web sites and applications
  • Strong troubleshooting and problem-solving abilities
  • Anticipates project needs before they arise; prioritizes multiple tasks effectively
  • Proactively seeks opportunities to broaden and deepen knowledge base and proficiencies
  • Excellent communications and negotiation skills demonstrated both internally (business focused) and externally (vendor management, user groups, etc).
  • Innovative ownership of Applications portfolio (demonstrated creative ways of communicating solutions, design approaches and delivery models)
  • Experience with maintaining and reporting strict SLAs/KPIs for end to end Service Management of application portfolio
  • An added plus is experience w/ automated restoration techniques, aligning applications services with business functions
     

Benefits:

At Dyson, how we reward you is linked to our high-performance culture. But it’s about more than salary and bonus. Through a package of financial, lifestyle and health benefits, we support whatever stage of life you’re in and the moments that matter.

Financial benefits:

  • 401K with up to a 4% match
  • Company paid Life Insurance and AD&D
  • Flexible Savings Account (FSA) and Health Savings Account (HSA)

Lifestyle benefits:

  • Competitive Paid Time Off Benefits including Separate Holiday, Sick, and Vacation Time
  • Pre-tax Commuter Benefits (applicable areas only)
  • Generous Child Care Leave Program
  • Wellness Program
  • Employee Assistance Program
  • Generous Dyson Product Discounts

Health benefits:

  • Multi-Level Healthcare Coverage Options
  • Vision & Dental Coverage
  • Company paid Short-Term and Long-Term Disability

#LI-DYSON
 


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.