Assistant CRM Operation Manager

Role & Responsibilities

• Build Dyson consumer data capability portfolios to enable business value
• Experience in CDP end-to-end business operation and setup
• Be able to pioneer and transit data practice from market to Dyson
• Structure and land data platform establish and enhancement
• Design and rollout data application strategy and lifecycle management
• Proficiency on data mining with valuable insights
• Support business development to develop CRM tools, including TMALL, JD and Tiktok member communication operation
• Setup member KPI and tracking logics with data resources by leveraging internal and external partners for omni channels
• Close work with cyber security, legal and technical team to build up relevance process
• Core contact with group MADE team to design data logic and consumer analysis methodology for CHINA, day-to-day communication, and operation on CDP data implementation to enable global and local scorecard tracking accuracy

Able to independently lead marketing technology project with cross-function team and agency

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.