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Associate E-commerce Project Manager


Japan - Tokyo Office

About us

Dyson is a global technology company on a mission to improve peoples’ lives; whether that be by engineering high performance technology to keep their floors and air clean – to patented beauty innovation to style their hair.

Dyson has a long history of innovation in Japan, from James Dyson’s first commercial vacuum cleaner (G-Force) to the latest Dyson V12 Detect Slim vacuum. Dyson leads the Japanese stick vacuum market – and has built a portfolio of innovation; from air care to hair care. Japan is one of Dyson’s most successful global markets with ambitious growth plans, and the Brand Team plays a critical role in bringing continual success to the business.

Direct Digital team:

Direct digital team consists of two major eCommerce channel teams ( team and marketplace team), Analytics team, Owner Experience team and Strategy team.

With Direct Physical team  (Dyson Demo | Customer Service), we are accelerating with ambitious future commercial growth plans.

As a member of the growing direct digital team, you will collaborate cross-functionally with other teams such as Group IT (based mainly in UK) and Japan IT, Marketing, Finance, Customer Care, Demo Store, Supply Chain Management etc.

About the role

As a project leader, you will lead multiple projects to drive future growth of Direct sales.

Example of projects includes….

  • New EC platform implementation
  • New web application implementation (New payment method, New interface expansion....)
  • Launching New marketplace
  • Etc….

Main responsibilities

  • Collaborate with direct strategy lead and channel owner to develop business case for each project.
  • Collaborate with key stakeholders from various teams and list up requirements and prioritize them for achieving project goals
  • Engage group IT team based in UK and 3rd party development team based in India to have alignment on project development
  • Lead regular review session with group IT team to check progress on each project
  • Lead UAT (User Acceptance Testing) session before project Go-Live and collect feedback from Japan team. Negotiate with group development team to solve issues before launching.
  • Responsible for project execution and make sure users understands the service/applications.
  • Vendor management (3rd party service suppliers etc.)
  • Monitor performance regularly and continuously seeking where to improve.

About you (Skills & Experiences)

  • Over 3 years experiences in project management. (Area: E-commerce platform project, IT service implementation project etc…
  • Japanese – Native level, English – Business level
  • Experiences handling web platform such as CMS (Contents Management System), CRM, Payment solutions (Amazon Pay, Paypay etc.) and marketplaces (Rakuten/Yahoo).
  • Experiences in working as/with a vendor that provides services/applications
  • Self-starter who can proactively drive project
  • Problem-solving mindset
  • Strong communication skills
  • Excellent presentation skills

Example of Future career opportunities

  • Sr Project Manager
  • Sr Manager roles in Direct E-commerce team
  • Negotiable depending on personal career goal


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.