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B2B Business Development Manager


€ Competitive
Sales Account Management
Milan - Italy

About us

Execute the Professional sales strategy in the assigned verticals (Office, Hospitality, Industries, Transport, …) working on Direct business with end customers/groups selling all the Professional categories (hand dryers, lighting, environmental control, personal care and floor care)

Reporting to Sales Manager professional.

This role is based in the Milan/Lombardia region.

About the role

  • Develop and manage the Professional business directly with the customer, according to Dyson Group and Italian sales objectives, executing the annual sales plan.

  • Develop a business plan for business expansion through groups framework contracts with key accounts within strategic verticals (Office, Hospitality, Industries, Transport, …)

  • Identify a customer list and define an action plan to convert it in sales. Look for, identify customer expectations, develop, negotiate and fidelize a Direct Customer portfolio of XL and relevant companies/groups.

  • Build a story telling/arguments highlighting the benefits of Dyson products vs. those of the competition

  • Develop business in key customers/groups building a network with KOL’s, associations, relevant entities and participating to specific tradeshows/events.

  • Coordinate and update the Professional Sales team on actions, activities, plan for the relevant key accounts. Work in matrix with sales teams in the region that will apply groups framework contracts

  • Develop and maintain a proper sales dashboard to monitor sales ensuring the reporting of the activity to the Management Italy and EMEA/World Management and according to key indicators (sales forecasts, monthly results, management of the margin, pricing control and consistency with European prices, competitive information, ... ).

  • Cooperate with Marketing and PR teams (locally and internationally/SEU) to set proper activities (CRM, POS, placement, social, ad hoc communications) in order to grow Dyson brand awareness and product sales.

  • Manage and oversee all areas of commercial interaction between Dyson and all Customers from both strategic and operational stand point.

  • Cooperate with back office (S&OP, Logistic, After Market & Finance) to manage all customer’s needs (customer profiling, quotes, final offer, Sales force, technical service need) to convert leads into sales and to deeply customized marketing & training activities.

  • Work with all company functions to grant order delivery, solve technical issues, manage credit limit, etc. 

  • Be available for Dyson Group fortnightly calls, reporting and attend international meetings when required

About you

  • Around 5 years experience of business development

  • Autonomy, flexibility and adaptability

  • Strong results orientation and negotiation skills

  • At least a completed undergraduate degree

  • Fluent in Italian and English

  • Availability to travel

  • Knowledge of and experience with MS Office (Word, Excel, PowerPoint)


Discount on Dyson machineCompany bonus shemeSmartworkingTicket Restaurant

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.