Business Intelligence Manager

About us

Dyson is growing fast and our ambition is huge - more categories, more locations and more people. We start with an engineering mindset and different thinking, then continuously refine our ideas unwilling to compromise until we’ve found a better way.

Business Intelligence & Data Analytics is the EMEA regional data function.  We are a team of doers supporting commercial activities (sales and marketing) and the entire value-chain from logistics to post-sales customer experiences with data and insights.  With access to a variety of disjointed data sets, our responsibility covers the data journey spectrum from identification and acquisition to modelling and visualization.

About the role

Whilst pockets of insight and analytics exist, building our analytical capabilities is a core pillar of Dyson's global data strategy. As more consumers engage with Dyson, owning more types of products, and across more markets, the volumes of data are now vast. Understanding how to use this data to improve everything from customer experiences, campaign development and retailer business planning will all be key to Dyson’s success.

Through regular touch points with stakeholders, you lead a team who identify opportunities for new and/or improved insights working closely with the data analytics and data science teams these requirements to life.

Key to the role is capturing requirements, defining and delivering solutions that underpin analysis that directly informs critical business decisions. You will leverage data from centrally driven data sources, regional data lakes and 3rd party providers to produce recommendations that enhance our operational efficiency. Understanding and aligning to department as well as market goals and strategy is at the centre of the role.

• Provide support and guidance to the Business Intelligence responsible for utilising data and reporting to provide valuable business insights

• Design BI reports for business consumption and action, coaching of team on visualization optimisation techniques

• Ensure that markets are enabled with informative BI & analytics by capturing clear requirements and ensuring delivery to agreed timelines

• Design & implement solutions that drive operational efficiency 

• Support the Business Intelligence roadmap working with our market colleagues to collaborate on priorities & delivery

• Manage proactive communication with stakeholders 

• Maintenance of BI platform, ensuring reports and users are regularly audited and relevant

About you

• Experience of gathering and interpreting business needs and translating them into functional and technical requirements

• Develop analysis that is easy to understand and digest 

• Excellent communication skills building strong business relationships with key stakeholders 

• Ability to manipulate large and complex data sets, preferably from cloud storage

• Advanced knowledge on Visualization software (Tableau:  Desktop, Server, Looker)

• Openness to adopt new technologies as business needs require

• Person specification / Core Competencies:

• Excellent communication skills 

• Organised, delivery focused and comfortable working on own initiative

• Strong commercial awareness

• Self-motivated to define and execute team strategy

• Ability to work at a fast pace and to deadlines

Benefits

• Company Bonus Scheme OR Performance related bonus

• Discount on Dyson products (x3 40% per calendar year)

• Company Pension scheme

• 29 days annual holiday plan

• Company Fitness plan

• EAP (Employee Assistant Programme)

• Life Assurance Plan

• Transportation allowance (0,19€/km regardless of the means of transport)

• Health Insurance – Medical Contribution

• Eye Examination & Computer Glasses Reimbursement

• Fresh fruits and Friday quiz

• Transport / Parking

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.