Claims Scientist and Knowledge Manager


MYR Competitive
Claims and Insights, Communications
Johor Bahru - Malaysia


Dyson is committed to an ambitious future, launching into new technology areas, maintaining market growth and delivering superior performance.  Claims, Standards, Insight and External Affairs provide support to multiple stakeholders and business functions, delivering proof, risk mitigation and formal substantiation of design and business decisions.  As Dyson grows, there is a need to drive a more ambitious claims agenda for global markets with timely delivery of proof and substantiation.


  • Lead scientific method development for new and existing claims areas in all Dyson business categories, aiding the delivery of stronger, or new, commercial claims areas/intents;
  • Work with internal research teams, 3rd party contract research organisations, test laboratories, academic laboratories, and approval bodies to develop, perform and accredit new methodologies for Dyson commercial claims;
  • When relevant, attend scientific conferences and symposiums to expand academic contacts and gain details of new and relevant methodologies for use in claim substantiation;
  • Be a technical consultant for the claims team, wider commercial, and legal for claims areas requiring scientific substantiation;
  • Provide scientific advice, where relevant, on the Claims roadmaps;
  • Advise the business on the financial cost of potential scientific substantiation routes for evaluation against the claim’s business case;
  • Work with the External Affairs function to influence standards makers and regulators in the creation of new standards and regulations when required.
  • Feedback results from new methodologies in appropriate brevity to the Research, RDD and Commercial teams.


    There is a need to develop an increasing number of Dyson test methods which are consumer representative and demonstrate our technology to the fullest.  To this end, we seek a scientist with demonstrable experience in building robust methods and scientific principles to support our claims.

    Alongside the above, we seek applications from individuals with the following skills and experience:

    • Min Degree qualified (engineering/ science/ numerate area) with Min 7 years of related experience.
    • Postgraduate scientist with a background in consumer, sensory and analytical test methodologies encouraged to apply
    • Experience of publishing in peer reviewed journals
    • In-depth knowledge of setting-up/ commissioning scientific experiments/ research both for internal and external testing including knowledge of gauge repeatability and reproducibility (R&R)
    • Good working knowledge of inter-laboratory correlation methods
    • Expert knowledge of scientific method development, analysing scientific data to support global claims.
    • Good knowledge of systems such as SharePoint to enable further development of claims processes.
    • Strong numeracy skills and demonstrable ability to analyse data.


    Dyson Malaysia monitors the market to ensure competitive salaries, bonuses and pension contributions. Beyond that, you’ll enjoy generous leave, a transport allowance and medical care and insurance. But financial benefits are just the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to fuelling and realizing ambition.

    Posted: 06 May 2019