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Commercial Project Manager - 12 month contract


Digital, Project Management
Milan - Italy

About us

The Dyson Project Manager is a high calibre change champion, recognised for their ability to drive multiple projects from initial concept to delivery and determine and manage the impacts of the change (technically and operationally).


With first class communication skills, you have business acumen, have experience in working for a business in a service, operational or commercial role. You’re used to working across complex organisations ensuring you’re collaborative in approach.

You’re results driven, resilient, love a challenge and have a starter to finisher mentality. You take accountability for your work, not just focusing on the results, but how you execute your work. You’re curious and passionate about digital.

You are a champion of change!

About the role

  • Change requirements gathering

  • Manage and implement projects (mostly digital), ensuring we’re customer centric in our approach and that our Shopper/Owner experience is world class

  • Stakeholder management across Italy market and Group functions

  • Collaborative working, taking business stakeholders at a team leader, manager and senior manager level on the journey of change

  • Root cause analysis and problem solving skills, focusing on gap bridging to ensure a success change management process

  • Detailed understanding of operational business processes, establishing strong working relationships with the key business stakeholders across digital, customer service, retail, operations, sales, warehousing and logistics

  • Escalate project issues and risks via the agreed governance framework

  • Support the implementation plan and transition to BAU from project launch

About you

  • 2-4 year’s experience in change management

  • Working as part of a project / programme team

  • Commercially aware

  • Abilities to work alone and have a proven track record in delivering change

  • You’re an excellent communicator and have strong facilitation skills

  • Very strong interpersonal and communication skills in Italian and English (both verbal and written)

  • Stakeholder management skills up to senior manager

  • Be able to think holistically and analytically and know when to take which approach

  • International experience

  • Creative problem solving

  • Excellent communication skills and customer facing skills, ability to communicate complex ideas simply

  • Process focus and detail orientated without losing bigger picture

Please note this is a maternity cover so a contract of 12 months.



  • Discount on Dyson products
  • Restaurant tickets
  • Dyson bonus
  • Travel subsidy


Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.