Consumer Payments Analyst


Malmesbury - United Kingdom


An exciting new job opportunity has arisen within the Dyson Finance Centre of Excellence to support the business in ensuring the accurate application of direct consumer payments. Data integrity is key in this role; you will be responsible for preparing accounting entries, supporting with detailed reconciliations, monitoring and escalating areas of concern and supporting the business in developing processes. Global best practice will be directly influenced and evolved based on findings identified in these processes.
This is a crucial role in achieving our business aspirations to grow our direct sales; you will have great exposure to Dyson in several key business areas and be responsible for payments from website, customer present and customer not present transactions across multiple markets.


Consumer Payments
  • Preparing accounting entries for all direct payment methods,
  • Reconciling the online electronic accounts to ensure integrity of available funds is maintained and reported,
  • Assisting with reconciling card payments and refunds to invoices / credit notes for all direct payment methods, 
  • Assisting with reconciling and monitoring cash and cheque receivables for customer facing transactions,
  • Investigate and resolve any items that cannot be reconciled, for all of the above payment types, 
  • Support technical developments in direct consumer payments; recommend solutions based on reconciliation findings; participate in testing process enhancements; contribute to training and implementation as required,
  • Perform SAP user acceptance & regression testing for direct consumer payment processes as required,
  • Ensure compliance with General Data Protection Regulation requirements,
  • Contribute to the creation and documentation of Global Best Practice processes for direct payments,
  • Other project work as required


  • Preferably holds a Finance-related degree or working towards a professional qualification,
  • Experience of working within a retail environment, preferably in producing detailed reconciliations, or at least familiar with end-of-day processes,
  • Experienced in building relationships with both internal and external customers,
  • Numerate and accurate,
  • Strong Excel skills,
  • Previous SAP accounting experience desirable,
  • Strong attention to detail,
  • Excellent analytical skills,
  • Proactive approach to problem solving,
  • Drive for results,
  • Good prioritisation skills and able to work well under pressure,
  • Ability to work unsupervised/independently, cross functionally and using own initiative,
  • Team player,
  • Flexibility,
  • Excellent interpersonal & communication skills,
  • Ability to highlight potential process/system improvements.


  • 27 days holiday plus eight statutory bank holidays
  • Pension scheme
  • Performance related bonus
  • Life assurance
  • Sport centre
  • Free on-site parking
  • Subsidized café and restaurants
  • Discounts on Dyson machines

Posted: 11 January 2019