Delivery Lead (Agile Project Manager)

About us

At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. We are a community that appreciates and advocates better engineering. A community of pioneers.  Our aim is to create robust IT architecture, to manage data effectively and efficiently and continue to grow our world-class team. A team who is strategic, enabling business acceleration, growth and success.

Dyson’s Global IT applications service has end to end accountability for the design, delivery and support of all business applications enabling Dysons global commercial, operational and enterprise business process. Forming a large proportion of the IT Function, the team are arranged into investment areas including Owner Experience & Retail, Supply Chain, Manufacturing, Finance & compliance and People and collaboration.

About the role

Reporting to the Delivery Manager, you will be responsible for:

• Delivering value to Dyson’s business through enhancing and developing key technology platforms.

• Develop and maintain a rolling backlog Business and IT change, challenging benefit and priority where required.

• Working with Product Owners, Technical Architects and Operations to ensure the right solutions are developed and implemented successfully.

• Providing IT Delivery guidance and support to Business Stakeholders and Product Owners.

• Facilitating effective governance reviews with delivery partners on resource performance through regular service reviews.

• Building and maintaining strong working relationships with delivery partners

• Generating IT Leadership Team MI reports on the delivery performance and trends to help with effective strategic/tactical decision making.

• Taking delivery ownership and be accountable for the overall quality of work.

• Resolving problems and escalations on Product Management delivery commitments.

• Managing team activities in line with Release and Service Management processes.

• Ensure requirements are aligned with business objectives which are clearly communicated and understood by delivery teams

• Aligning and coordinating product owners and delivery teams for backlogs, workloads and priorities. 

• Validating delivery partners estimates for development effort and managing escalations as required, removing blockers and provisioning resources for where needed. 

• Identifying any risks or issues found in your deliveries and escalating where appropriate.

• Support and collaboratively improve Application Development Delivery

About you

• Experience of developing on E-Commerce or CRM large-scale systems and applications

• Experience with 1 or more of the following – Adobe Experience Manager, Hybris, SAP Commerce, Salesforce, SAP CRM, Mulesoft, Magento 2, Sitecore

• Strong troubleshooting and problem-solving abilities

• Anticipates project needs before they arise; prioritises multiple tasks effectively

• Proactively seeks opportunities to broaden and deepen knowledge base and proficiencies

• Ability to communicate clearly with technical and non-technical stakeholders

• Experience of building and managing Scrum teams

• Experience of working with collaboration tooling such as Jira, Confluence, Slack, MS Teams

• Experience of working with enterprise-scale partners as well as niche vendors

• Experience of working with globally-distributed, diverse teams

• Strong experience of planning large backlogs of requirements across multiple platforms and vendors

• Highly motivated self-starter, calm under pressure

• High levels of initiative

• Strong customer experience focus

Desirable:

• Operational infrastructure experience

• Vendor Management

• Professional experience with programming languages

• Professional experience with cloud hosted services

Benefits

• 27 days holiday plus eight statutory bank holidays

• Pension scheme

• Performance related bonus

• Life assurance

• Lift share scheme

• Discount on Dyson machines

• Flexible working environment and mentality

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.