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Delivery Lead (Manufacturing and Supply Chain)


Information Technology
Singapore - Technology Centre

Dyson IT 

At Dyson, we demand the highest standard of performance from the technologies we engineer. Our people expect the same from the technology that supports them. We are a community that appreciates and advocates better engineering. A community of pioneers.   

The aim of Dyson IT is to create robust IT architecture, to manage data effectively and efficiently and continue to grow our world-class team. A team who is strategic, enabling business acceleration, growth and success. 

Our Manufacturing, Supply Chain & Retail IT team 

Dyson’s Global IT – Manufacturing, Supply Chain & Retail Systems Function – has end-to-end accountability for the strategic roadmap, design, delivery, and support of all business applications enabling Dysons global planning, procurement, manufacturing, supply chain and retail business processes. Forming a large proportion of the IT Function, the team is arranged into three business and technology-focused domains:   

  • Manufacturing & Planning Systems 
  • Supply Chain Systems  
  • Retail Systems 


About the role  

Reporting to the Head of IT – Supply Chain Systems, you will be responsible for: 

  • Delivering value to Dyson’s business through enhancing and developing key technology platforms – namely SAP S/4 Hana. 

  • Develop and maintain a rolling backlog Business and IT change, challenging benefit and priority where required. 

  • Working with Manufacturing & Supply Chain Product Owners, Technical Architects / Functional Consultants and Operations to ensure the right solutions are developed and implemented successfully. 

  • Providing IT Delivery guidance and support to Manufacturing & Supply Chain Business Stakeholders and Product Owners. 

  • Facilitating effective governance reviews with delivery partners on resource performance through regular service reviews. 

  • Building and maintaining strong working relationships with delivery partners 

  • Generating IT Leadership Team reports on the delivery performance and trends to help with effective strategic/tactical decision making. 

  • Taking delivery ownership and be accountable for the overall quality of work. 

  • Resolving problems and escalations on Product Management delivery commitments. 

  • Managing team activities in line with Release and Service Management processes. 

  • Ensure requirements are aligned with business objectives which are clearly communicated and understood by delivery teams 

  • Aligning and coordinating product owners and delivery teams for backlogs, workloads and priorities. 

  • Validating delivery partners estimates for development effort and managing escalations as required, removing blockers and provisioning resources for where needed. 

  • Identifying any risks or issues found in your deliveries and escalating where appropriate. 

  • Support and collaboratively improve Application Development Delivery 



  • Minimal 5 years of experience working within a product-oriented organization  

  • Agile software development / implementation experience 

  • SAP application experience within the manufacturing and/or supply chain functional domains 

  • Experience of working with collaboration tooling such as Jira, Confluence, Slack, MS Teams 

  • Highly motivated self-starter 

  • Calm under pressure 

  • High levels of initiative 

  • Strong customer experience focus 

  • Strong troubleshooting and problem-solving abilities 

  • Anticipates project needs before they arise; prioritises multiple tasks effectively 

  • Proactively seeks opportunities to broaden and deepen knowledge base and proficiencies 

  • Ability to communicate clearly with technical and non-technical stakeholders 

  • Experience of building and managing Scrum teams 

  • Ability to hire, motivate and develop highly capable teams 

  • Experience of working with globally-distributed, diverse teams 

  • Strong experience of planning large backlogs of requirements across multiple platforms and vendors 



  • Previous team performance management experience 

  • Experience of delivering large-scale systems and applications 

  • Operational infrastructure experience 

  • Vendor Management 

  • Line management experience 

  • Professional experience with programming languages 

  • Experience of working with enterprise-scale partners as well as niche vendors 

  • Professional experience with cloud hosted services 



Dyson monitors the market to ensure competitive salaries and pension contributions. Beyond that, you’ll also enjoy a profit-related bonus, generous leave and life insurance. But financial benefits are only the start of a Dyson career. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops. And with a vibrant culture, flexible working hours, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared to creativity, innovation and ambition. 

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.