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Demand & Supply Planner (m/f/d)


Supply Chain and Logistics
Switzerland - Zurich Office

About us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re driven by progress and thrive on the challenge of relentless improvement. We’re growing fast and our ambition is huge – more categories, more locations and more people.

Pioneering technology takes more than just inventive engineers. At Dyson, we take a problem-solving approach to everything we do. And across our support teams, we’re proud to be different. And importantly, we support change to maintain our rapid growth.

About the role

The Demand and Supply Planner is responsible for the availability of inventory to support the sales plan, ensuring that inventory levels are optimised across the cluster.  The Person is responsible for identifying issues such as excess or low stock and driving through the decision making to resolve it, and supporting all decisions with the appropriate information and reporting. In addition the Demand and Supply Planner is facilitating the Demand processes at Market level to produce a consolidated 18-month rolling forecast for Finished Goods and Accessories. Ensuring the adherence to the Demand Planning methodologies, the role of Demand Planner is to challenge commercial assumptions where appropriate, whilst managing the correct and timely submissions in Anaplan/Kinaxis. Working closely with the Sales (Retail, Direct and Professional) and Marketing teams, Finance Controller, Sales analyst and Logistics.


  • Identify demand planning improvements and rolling out best practice across all clusters for FG&A

  • Understand customer (direct and retail) product range, promo plans (retail/Dyson) and their impact on demand

  • Establish root causes to drive out forecast inaccuracy

  • Align market plans with availability to ensure achievable sales plan

  • Give demand direction to the markets

  • Kinaxis management for

  • Lifecycle management- NPD, exclusives, phase in/phase out

  • Support ad-hoc sales activities

  • Validate market demand against promo plans/historical data etc.

  • Lead the plan creation for excess stock if required

  • Being the connection between SC demand and all market functions for FG&A

  • Facilitate in-market allocation per demand stream and retailer

  • Facilitate the demand plan for refurbishment for cluster

  • Relish the opportunity to pick up new activities that fall broadly in the purpose of the role


  • Ensure communication with central functions for cluster priorities for stock

  • Ensuring that inbound containers are prioritised against stock and sales plans

  • Monitoring of receipt plans, providing regular update on inventory levels and flagging in case of short term stock issues are foreseen with the market

  • Defining the market allocation from the cluster allocation, and ensuring that stock receipt plans reflect this

  • Producing out of stock reports and other stock reports and distributing to all relevant parties

  • Ensuring product availability on relevant storage locations in line with forecast, order book, and/or allocation

  • Managing the execution of Excess/EOL stock

  • Being the connection between SC inventory and market functions for all queries and reporting requirements

  • Identify problems and find solutions

About you


  • Fluent in English (written and verbal)

  • Proven experience and passion in driving Demand and Supply Planning processes

  • Strong knowledge on Demand and Supply Planning methodologies and principles

  • Strong reporting skills, including advanced Excel

  • Knowledge of SAP ERP - S/4Hana, SAP BIP and Kinaxis is an advantage

  • Management of a complex company’s ecosystems


  • Business and results oriented

  • Attention to details without losing bigger picture

  • Ability to deliver under pressure and to tight deadlines

  • Ability to communicate and to challenge at all levels of the business

  • Assertive

  • Self-motivated, independent, dynamic

  • Strong cross functional team skills

  • Critical mind-set


  • Agile working

  • a very motivated team and positive working environment

  • modern office space in Sihlcity

  • company pension scheme

  • company bonus scheme OR performance related bonus

  • Relaxed dress-code

  • Discount on Dyson machines and Corporate Benefits

  • EAP (Employee Assistant Programme)

  • Internal training opportunities

  • Regular employee events such as Christmas parties, summer party, etc.

Please submit your application in English.

Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.