- India - Mumbai Palladium Demo Store
Dyson is a £4 bn+ global technology company with a unique philosophy, led by Sir James Dyson. We transform every category we enter with radical and iconic re-inventions that work, perform and look very different.
About the Role:
A passion for Dyson technology and understanding of the brand and its machines.
Proactively approaching customers in store and demonstrating the Dyson product range according to their needs and requirements. Trading up through the product range as appropriate.
Be confident in public speaking, displaying the ability to carry out workshops in front of large groups.
Assisting the in Dyson events manager planning, setting up and executing events.
Championing Dyson category/product within the DTH/Store, working with your Manager to drive sales and interest in your designated area.
Placing Dyson POS out in store where applicable.
Checking that all Dyson products are out on display and in working order with the correct price.
Ensuring a safe shopping environment for our customers
Ensuring the Dyson machines and display are tidy, clean and ‘shoppable’, ensuring that we maintaining the highest of standards at all points throughout the day.
Continuously building product knowledge and keeping updated on any product developments within Dyson and our competitors.
Actively building relationships with the team and the wider support channels to further the success of the Dyson Demo.
Meeting and exceeding sales, demonstration and targets
The role is a pure customer facing role where you would have to interact with the customers to sell Dyson products. You will gain practical knowledge on how to put sales theory to practice. Being face of Dyson, you are expected to give the best customer experience through quality demos.
The role will be based out Direct to Home teams or Dyson store or Dyson owned Kiosks. The Demo Expert will play crucial part in maintaining in-store branding & carving out business for Dyson in such a competitive space.
Excellent English communication skills, adapting your style to suit the customer and their needs
Be able to provide excellent customer service that goes above and beyond, solving problems that other retailers ignore
A passion for technology and understanding how things work
Strong influencing, relationship building and fact finding skills
Creative and innovative – able to think differently and work off own initiative
Proven ability to hit targets and exceed results through delivering great customer service
Experience in demonstrating a product or bringing a new product to market
Able to work effectively as a team member
Strong interpersonal skills
Can easily adapt to change in process and ways of working
As per industry standards.
At Dyson, it's about more than our machines. We recognise that our success comes from our inventive people. We believe in including everybody and supporting you on your journey with us
We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.