Direct Commercial Manager

About Us

Dyson is a global technology enterprise. We solve the problems others choose to ignore, with surprising new inventions that defy convention and simply work better. We’re growing fast and our ambition is huge – more categories, more locations and more people.

About the Role

The Direct Commercial Manager is responsible for driving the commercial performance of our Direct channels, partnering with channel leads to ensure we achieve the best results possible. From Sales Operations, to Customer Facing execution, to strategic sales planning, this role will support the Head of Direct in all areas of Commercial Management, unlocking sustainable growth of our Direct Business.

Main responsibilities include but not limited to:-

• Assist with execution of strategy, development, and day-to-day management of the Direct business

• Partner with the Demand team to prepare for monthly Demand Reviews by analysing sales forecasts against historical sell-out data and leading indicators. Ensure forecasts align with financial objectives, and re-plan as needed

• Ensure stock and supply is adequate to achieve commercial objectives and ensure positive customer experiences at all times

• Partner with Finance to ensure commercial operations run smoothly and we are tracking Financial KPIs daily

• Assist the Commercial Manager in devising the optimum promotional plan for the Direct Business. Review past performance and feed insights to optimise future plans with Demand

• Partnering with Category and Demand to influence ranging, unique offerings and promo plan

• Assist with developing and implementing new offers and incentives

• Prepare for and co-lead month business reviews per Direct channel, ensuring financial analysis is conducted and that meetings are insight-driven and action oriented

• Lead in month estimate process with Direct channel leads, understanding risks, opportunities, changes and providing strategic direction

• Provide the Head of Sales an accurate in month estimate of Volume and Gross Margin forecast vs target

• Partner with Finance and Business Intelligence teams to automate, speed up and smarten reporting, systems and tools

• Administer all areas of the promotional planning cycle including owning the documentation of plans and communication of these

• Consistently challenge the status quo and seek to better things where you see opportunities

About You

The successful candidate will be a strong communicator with exceptional verbal and written skills, able to adapt to ever-changing business needs with ease. Your positive attitude allows you to embrace change and challenges, while your well-developed interpersonal and relationship-building skills enable you to collaborate effectively.  Detail-oriented and professional, you excel at delivering high-quality business presentations and managing your time efficiently, even under pressure. You demonstrate initiative and independence, consistently achieving high levels of personal success. Creative and innovative, you thrive on finding fresh solutions to problems and driving progress within dynamic environments.

Previous skills & experience:-

• Experience in a similar role is required

• DTC, Retailer or Sales Account Management experience is preferred

• Experience working for an international organisation is preferred

• Experience working with fast paced environments without embedded systems and processes

• Advanced Microsoft suite capability, especially Excel

Benefits

At Dyson, our people are at the heart of everything we do. We value you bringing your whole self to work – your authentic you. We believe that diversity and an inclusive team is what sets us about and brings about great ideas, innovation and growth.

Outside of a competitive salary package, our team members receive additional paid annual and personal leave, a generous above market parental leave offering and ongoing learning and development opportunities.

We have a vibrant and diverse culture that is geared towards recognition and realising ambition. 

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Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.