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Disability Support Advisor


The Dyson Institute of Engineering and Technology
Malmesbury - United Kingdom

About us

The Dyson Institute is a brand new Higher Education Provider with the aim of building a world class Institute, to develop the Engineering Leaders of the future. We are searching for talented individuals who are passionate to join our Student Support team. This is an exciting opportunity to shape the future of a Higher Education institute, delivering world-class operational excellence.  
With the newly awarded New Degree Awarding Powers, you will also have the unique opportunity to support the design of a Higher Education Institute like no other.  

About the role

As a Disability Support Advisor, you will provide advice and support to current and prospective students on the availability and provision of different adjustments and needs within Academic teaching and Workplace learning.  

You’ll either hold, or be working towards a SPLD Assessment Practicing Certificate (APC) and have experience of working within the field of Reasonable Adjustments and their implementation within an Educational or Workplace setting.   
You’ll be passionate about enabling students to achieve their full potential. Working with a wide range of staff and students, you’ll champion inclusivity and accessibility across the full range of provision at The Dyson Institute. With a holistic approach, you’ll link the Academic and Workplace experience together, to provide a seamless experience for Students with additional needs.  

You’ll enjoy working in a supportive environment, where the Health and Wellbeing of the student is at the heart of the action. You’ll interface with a wide range of Dyson stakeholders, including Student Support Advisors, Academic Team, Apprenticeship Manager, Student Wellbeing reps, Quality and Standards, Operations, Security, Health and Safety, HR, Legal and the wider Student body.  You will be able to prioritise work, managing multiple caseloads in parallel and engaging successfully with a wide variety of stakeholders to get things done. You’ll be able to understand complex information, such as medical and physiological assessments; interpreting them into recommendations of appropriate adjustments. 

You’ll use your experience, logical and creative thinking to deliver the best experience for our staff and students.  

Additionally, you’ll champion Equality and Diversity at The Dyson Institute, ensuring that Inclusion for all is at the core of The Dyson Institute experience. You’ll have an understanding of Equality and Diversity Regulatory requirements and how this relates to work-based Higher Education.  
  • Manage the Disability Support Service, agree processes and procedures, undertake monitoring and evaluation of the process to ensure continuous improvement
  • Engage with the Governance team to revise relevant policies, such as reasonable adjustments and mitigating circumstances
  • Keep meticulous records of the support offered and provided to students and be custodian of all information relating to the process and implementation of Reasonable Adjustments across The Dyson Institute
  • Comply with Data Protection and GDPR of student information, as well as working with the Operations team to submit access and participation data to external organisations
  • Distribute information on reasonable adjustments to appropriate members of academic and workplace staff and ensure implementation of adjustments
  • Develop and implement a range of systems and procedures to ensure accurate recording of KPI data and 
  • Support students through the reasonable adjustments process, acting as the point of contact and discussing support requirements
  • Work across The Dyson Institute to signpost students with potential additional learning needs and ensure Staff are equipped to understand the processes around reasonable adjustments
  • Upskill staff to increase awareness about reasonable adjustments within the context of The Dyson Institute and provide training and guidance to new members of staff who join the team
  • Undertake regular training and continuing professional development in order to keep abreast of changes and developments in the field of disability support, and to ensure compliance with professional competency frameworks and best 
  • Support students to disclose a disability and/or medical condition as soon as possible through the recruitment and admissions process
  • Offer advice and guidance to prospective students and potential applicants at open days, or similar events to ensure that student concerns do not unnecessarily inhibit decisions to enrol at The Dyson Institute or impede widening access and 
  • Act as a point of advice and guidance, providing specialist expertise of reasonable adjustments and equality and diversity application within the learning and workplace environments.
  • Identify, bring onboard, and work with external organisations to provide diagnosis services, one-to-one study skills, mentoring and specialist equipment/software as required.
  • Champion Equality and Diversity across the Institute, identifying initiatives such as training and events that support this.
  • Understand the Dyson Institute’s obligations and responsibilities under the Equality Act and to act in accordance with the Act and other relevant legislation at all times when someone discloses a disability
  • Understand and comply with apprenticeship requirements for reasonable adjustments
  • Act as the Dyson Institute’s expert in matters relating to disability support, explaining and interpreting the legal and financial context of disability support to applicants, students and colleagues
  • Manage the Reasonable Adjustments’ budget and be aware of funding streams such as learning support funding from the ESFA
  • Use technology to ensure there is a co-ordinated approach to the delivery of services, that maximises efficiency and effectiveness  

About you

  • Ability to work sensitively with students with disabilities in assessing their needs in relation to access to the curriculum and assistive technology. 
  • Practical knowledge of external support networks for students with disabilities including SpLD and autism. 
  • Knowledge of assistive technology and its applications for disabled students. 
  • Experience of advocacy with academic staff on behalf of disabled students. 
  • Experience of working with external agencies operating in the field of disability. 
  • Experience of supporting students with a mental health condition, autistic spectrum condition, dyslexia. 
  • Previous experience of working in a Higher Education setting with young adults. 
  • Understanding of and commitment to promoting equality and inclusion for people with disabilities. 
  • Experience in building rapport quickly and developing strong relationships with young adults and colleagues. 
  • Comfortable and confident in adapting to change – the supportive offer is constantly evolving and we have a culture of continuous improvement. 
  • Strong organisation and prioritisation skills. 
  • Awareness of the importance of confidentiality and familiarity with privacy regulation e.g. GDPR. 
  • Experience of delivering disability awareness training. 
  • Experience of working with apprentices and/or the workplace to provide reasonable adjustments. 


  • 27 days holiday plus eight statutory bank holidays
  • Pension scheme
  • Performance related bonus
  • Private medical insurance
  • Life assurance
  • Sport centre
  • Free on-site parking
  • Subsidised café and restaurants
  • Discounts on Dyson machines


Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate. 

Closing date: 06 August 2021