- Australia - Sydney George Street Demo Store
Dyson is a global technology company on a mission to improve people’s lives: whether that be by making the air they breathe safe and clean, or connecting them to high performing machines which keep their homes clean.
Dyson develop products which are deliberately different and better than the competition. Within Dyson ANZ, we are always motivated to innovate how our owners experience our products. We are expanding our presence in retail having opened our first Dyson Demo Store – Service Centre in Castle Hill in 2021 and will now take the Dyson retail experience to the next level with our first Flagship store and Beauty Lab opening in the Sydney CBD in 2022.
About the Role
The Dyson Stylists within our Beauty Lab | Flagship Store are responsible for providing an exceptional styling experience for our owners. They are our product advocates, who will bring the personal care category to life for Dyson owners proving exceptional customer service.
Main Responsibilities include but not limited to:
Provide a styling service that exceeds our shopper’s expectations
Each appointment booked includes; wash, blow dry and styling of the customers hair within a 45 minute session
Ensure appointments start and finish on time
When there are no clients, ensure store presentation, cleaning and stock fill is up to date
Be able to use the POS and book in clients when required
Build and maintain great relationships with internal and external customer to influence and contribute to the development of the business
Ensure sales reporting and recording is accurate
Be accountable for your sales targets and work to meet the Store sales targets
Meet daily and weekly KPI’s. KPI’s fall under the following categories: Customer Service, Sales, Product Knowledge, Styling sessions per day
Achieve a standard of excellence in our work processes and outcomes, ensuring adherence to Dyson policies and all relevant regulatory and legal requirements
Have a valid RSA certificate
Fulfil other duties as required
Pick up new activities that fall broadly in the purpose of the role
Fix things that you can see need fixing
Identify problems and find solutions
Promote and demonstrate Dyson behaviours
You will be an expert stylist who is proficient at styling hair of all types. You will have a high level of communication skills both verbal and written and well developed interpersonal and relationship building skills. You are a highly motivated and enthusiastic team player, driven by creating an innovative customer experience directly and through a strong team.
Previous skills and experience:
2+ years of experience as a hair stylists, specifically being an expert in: wash, dry and styling
Minimum qualification of Certificate III in Hairdressing or equivalent
Ability to understand the Dyson brand and uphold its integrity
Excellent presentation skills and high attention to detail
Strong time management skills and ability to work under pressure
The ability and initiative to work independently
Ability to work a varied schedule including nights, weekends, and holidays if needed;
Ability to lift, push or pull up to 30lbs
At Dyson, our people are at the heart of everything we do. We value you bringing yourself to work and we want to deliver an employee experience that matches the quality we give to our customers.
We have a vibrant and diverse culture that is geared towards recognition and realising ambition. You'll receive generous product discount and perks and work with a fantastic team of people every day.
At Dyson, it's about more than our machines. We recognise that our success comes from our inventive people. We believe in including everybody and supporting you on your journey with us
We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.