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E-Commerce Content Executive

Summary

Salary
Competitive
Team
E-Commerce
Location
Italy - Milan Office

About us

Dyson is a global technology company with a unique philosophy - to solve problems that others ignore. It transforms every category it enters with radical and iconic re-inventions that work, perform and look very different. Dyson’s culture is unique; dynamic, inventive, technology-obsessed and decidedly un-corporate. The mindset is geared to constant change and Dyson’s pace brings constant challenge. It’s not easy or comfortable, but it’s this way of working that drives performance. Dyson suits people with the courage and resilience to find their own way, spotting opportunities where others don’t, and having the self-belief to persevere where others give up. “Good enough” isn’t good enough. Experiences are more important than experience. And attitude counts as much as aptitude.

Our EMEA region is diverse, fast-changing, and an exciting place to work. As a region, we have offices in 16 countries and operations in more than 25. Our market teams are responsible for taking Group strategy, applying their local expertise and experience, and delivering world-class products and service to our owners. From digital to supply chain, marketing to finance, the EMEA teams work together to learn from each other’s' strengths, share successes, and constantly reinvent and transform Dyson's presence on their countries.

About the role

The Content Executive will have the opportunity to build their skills in e-commerce, developing their knowledge and capability within a globally recognised technology brand. S/he will be part of the E-commerce Experience team and will report into the E-commerce Experience Manager.

Development will be facilitated through hands on experience and learning, and ultimately the candidate will be responsible for:

  • Guarantee the roll out and publishing flow of new product launches, campaigns, promotions and merchandising content across a range of Dyson platforms, with primary focus on Dyson.it but including eBay and other new channels within Dyson Direct online business.

  • Work with the E-commerce and Marketing teams to brief content requirements to our in-house and 3rd party creative teams

  • Work closely with Marketing team to make sure content is reviewed and amended correctly, in line with Dyson brand guidelines, and ensure accuracy of the translations provided

  • Monitor website performance via global and local analytics tools, and suggest improvements to content, layout and customer journey to maximise traffic and sales opportunities

  • Assist the Digital Marketing team to ensure web traffic is being directed to the correct landing pages on Dyson.it

  • Support the E-commerce Experience Manager with ad hoc tasks, including but not limited website data analysis, reporting and briefing

  • Work on ad hoc projects such as SEO, Live Shopping, Digital NPS, A/B testing, etc.

  • Constant updating and benchmarking of competitors and monitoring trends and products in the technology world in order to be always in line with customers expectations

About you

  • The Content Executive must demonstrate engagement and enthusiasm towards working in a digital role. 

  • S/he must be a strong communicator, in both Italian and English, and be able to articulate problems, solutions and results to all levels of the business. 

  • S/he must be agile, proactive, a team player, and show willing to learn, explore and develop their knowledge of e-commerce/digital.

Dyson is looking for someone with flair, strong attention to detail, and preferably 1-2 years of e-commerce/digital experience to manage day to day web content implementation across our growing range of e-commerce platforms. Knowledge of Adobe Experience Manager and SAP Hybris is a plus.

This role is an excellent opportunity for who is looking for a challenge within a dynamic and fast paced environment.

Benefits

  • Dyson bonus

  • Restaurant tickets

  • Travel subsidy

  • Discount on Dyson products


At Dyson, it's about more than our machines. We recognise that our success comes from our inventive people. We believe in including everybody and supporting you on your journey with us

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.