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E-Commerce Manager


Turkey - Istanbul Office

About us

Dyson is a technology and engineering pioneer and currently operates in the categories of Floorcare, Environmental Control (“Air Multiplier” bladeless fans/heaters/humidifiers/purifiers), Lighting, and Professional (“Airblade” hand dryers).  Dyson began 22 years ago with James Dyson and a handful of engineers questioning everyday products, thinking differently and making them better. 

Dyson invented world’s first bagless vacuum with Root Cyclone™ technology, and also the bladeless fans with Air Amplifier™ technology. Currently Dyson holds 4,550 patents and patents holding, and have a team of over 2,000 engineers and scientists. Dyson also holds a Queen’s Award for Innovation. Dyson vacuum cleaners are now available in 70 countries worldwide, and on average one machine is sold every 5 seconds. 90% of our machines are sold overseas, this was 30% just 10 years ago. Dyson was recently awarded the Queen’s Award for International Trade, which reflects the company’s growth over the last few years. We are now the world's number one vacuum cleaner manufacturer by value in the UK, US, Western Europe, Japan, Hong Kong, Taiwan, Singapore, and Australia.

“That’s really what Dyson is all about – new thinking to solve everyday problems.” - James Dyson

Dyson Turkey

Dyson established our first office in Turkey, to be based in Istanbul on October 2018 and Dyson Turkey has been launched in April 2019. Beginning with triple launch, Dyson relentlessly invests to grow in Turkish Floor Care, Hair Care and Environmental Care categories. The company, at the beginning with a small leadership team and full support from the Regional Hub and Group, is a growing company with the spirit of an energetic and passionate start-up. The exciting growth journey of Dyson in Turkey started and continues.

About the role

We are looking for an E-Commerce Manager to manage the performance of the Dyson consumer business for Turkey via our online direct channels. 
This includes ensuring a smooth in-store product launches, planning successful promotions across all online retailers at the right time, and by taking ownership of the inventory planning and forecasting, all following from sound data analysis and reporting. 


The role is split into four main areas:

  • Business planning

  • Sales Planning and stock coverage

  • Managing Direct online Channels  

  • Reporting and Analysis

The E-Commerce Manager will be responsible for continuous optimisation of the online direct marketing, and merchandising plans and managing a successful sales calendar execution – across all the online landscape. This position will closely monitor stock and sell through, and updates inventory so we’re never out of stock. Selecting the right product range in alignment with marketing, manage and update product SKU info. E-Com Manager’s insights into which products perform well, and which don’t, lead to decide what next step to take, and this position will take ownership in implementing these changes successfully end to end. 

About you

  • You’re commercially switched on, and you’ll either come from a similar role, or you could come from a project management, key account management or sales management role within retail. 

  • What’s important is that you’re a self-starter with strong marketing and planning skills, who can take complex information/data and translate that into insights that will have far-reaching impact on our direct-to-consumer business. Great communication skills – written and verbal – in English is a must.


  • Evidence of having created high performing retail teams that have delivered executional excellence.

  • Shows evidence of having grasped the key selling skills (listening/questioning, adapting and closing), and able to demonstrate how those have been central to what the candidate has achieved in previous roles

  • Track record of having earned respect and confidence of retail sales teams in previous roles


  • Excellent organisational and planning ability

  • Written and verbal skills - able to communicate at all levels of the business 

  • Presentation skills – able to concepts confidently in front of a varied audience and to key internal and external stake holders including retailers and Dyson distributors

  • Ability to deliver technical information in a non-technical way

  • Ability to work in a fast paced and challenging environment


  • Team player leading by example

  • Adaptable/flexible – able to multi task

  • Approachable

  • Organised 

  • Strong communicator

  • Budget planning & accountability

  • Willingness to travel extensively around MEA region to build expertise

  • Strong drive and motivation


  • Performance related bonus

  • Private medical insurance

  • Life assurance

  • Discounts on Dyson machines


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.