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E-Commerce Merchandising Executive


United Kingdom - Malmesbury Office

About us

Dyson is a global technology company with a unique philosophy - to solve problems that others ignore, first. It transforms every category it enters with radical and iconic re-inventions that work, perform and look very different.

Dyson is rapidly expanding in both new and core categories, and across all of its global markets. The next five years are going to be Dyson’s biggest and busiest yet. By 2025, there will be a multitude of new machines, new product portfolios and Dyson’s headcount will have grown.

About the role

Based on-site at our stunning Malmesbury offices.

This role offers a fantastic opportunity to further your career in E-Commerce whilst working for one of the leading technology enterprises in the UK. Sitting within the GB Direct to Consumer Team, this candidate will contribute towards the ambitious growth of Dyson’s online presence in the UK market.

Joining this fast-paced team, you’ll be responsible for planning and executing content on Dyson’s direct to consumer website, ensuring the ongoing smooth running of Dyson’s ecommerce whilst gaining a wide range of skills and collaborating with colleagues across the GB business.

Purpose of the role

The Executive role will support the delivery of a premium experience across and the Dyson Outlet Stores. The role requires a high level of organisation and technical understanding combined with the ability to learn quickly.

Main duties and responsibilities

  • Setting up E-commerce promotions in line with the trading calendar
  • Managing onsite merchandising and cross-selling spaces
  • Conducting site audits and checking consistency, updating content as appropriate
  • Communicating live issues to key stakeholders to make sure the wider business is informed and kept up to date as appropriate
  • Working with the E-commerce team on major web projects and events such as, Black Friday, multi-variant testing and new product launches
  • Using web analytics tools to gain actionable insight, influencing key merchandising decisions and support the ongoing maintenance of the site

About you

  • Demonstrable experience in online content administration role or similar
  • Passionate about ecommerce, technology & the opportunities it brings to drive traffic & sales
  • Self-starter with lots of initiative
  • Good project management and communication skills, both written & verbal


  • Experience with a brand that sells direct to consumers
  • Commercial awareness, experience building business cases to show value of new project initiatives to multiple stakeholders
  • Technical requirements:
  • Experience using a CMS programs (ideally Adobe Experience Manager and/or Hybris).
  • Working knowledge of HTML, CSS and web mark-up languages
  • Strong technical capability, experience briefing development and creative teams
  • An understanding of analytics to measure performance of activity and make recommendations to change


  • 27 days holiday plus eight statutory bank holidays
  • Pension scheme
  • Free on-site hair salon
  • Free concierge service
  • Performance related bonus
  • Private medical insurance
  • Life assurance
  • Sport centre
  • Free on-site parking
  • Subsidised café and restaurants with free lunches and hot drinks
  • Discounts on Dyson machines


At Dyson, it's about more than our machines. We recognise that our success comes from our inventive people. We believe in including everybody and supporting you on your journey with us

Interview guidance

We are following the government guidelines regarding COVID19. At this time all interviews will be conducted via video or telephone. We’re taking these precautionary measures to protect both our employee and candidate wellbeing. Our Talent Acquisition team will work with you and provide further information as appropriate.