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eCommerce Intern - Summer 2024

Summary

Salary
Competitive
Team
Graduates, Interns and Apprentices
Location
United States - Chicago Office

About Us:

Dyson is a global technology enterprise. We’re growing fast and our ambition is huge – more categories, more locations and more people. Dyson launched in the US in 2002, and since then operations have grown exponentially. Our US headquarters is based in Chicago's Fulton Market neighborhood. We also have employees working in field sales, our service centers, and in our growing number of Dyson Demo Store’s across the country. 

The Ecommerce Intern should have an interest in synthesizing large sets of data and communicating trends and insights back into the business to guide strategic decisions. This position will aid in collecting and analyzing data in order to develop insights and optimization recommendations.  The individual in this role will help drive understanding of digital behavior and identify opportunities to improve the digital experience and performance across Dyson.com and traffic-driving media channels.  

About the Role:

You won’t just be an intern, you’ll be a key member of the Dyson team. You can expect to be tasked with project(s) that capitalize on your existing skills and stretch you out of your comfort zone. Your daily responsibilities will differ depending on the team you are on and the variety of business-critical projects means that no two roles will be alike, but you could expect some of the following responsibilities:

  • Proactively monitor digital platforms for changes in customer behavior and communicate these insights, with commercial thinking, clearly to the Direct Ecommerce team and wider business as necessary to drive change. 

  • Investigate specific issues with our digital properties and propose solutions by analyzing data from a wide range of sources including digital analytics “clickstream” data, customer feedback, and session replay tools.  

  • Collaborate with Testing & Ops team to develop multi-variant and A/B tests, and support post-test analysis. 

  • Create reports that expertly visualizes the data so that performance, trends, and actionable items are apparent. 

  • Work closely with members of the Site Merchandising team to cultivate a deep understanding of what resonates with our owners in order to create and implement cross channel, end-to-end customer journeys.  

  • Partner with Media team to aid in measuring channel performance (SEO/SEM, Display, Paid Social, Affiliates) with the goal of supplementing agency reporting. Identify high value / underperforming audiences and opportunities to improve visitor engagement.  

  • Develop deep familiarity across product categories and be part of the process of disseminating insights, data and knowledge to key stakeholders. 

  • Become an expert in Dyson products and the way we portray our brand. 

  • Work with fellow interns and US Leadership Team on cross-functional project, presented to key stakeholders throughout the program.

About You:

  • You will have completed your junior year of a bachelors degree by June 2024.

  • Some business knowledge through coursework and/or other internship experiences.

  • Willing to relocate to Chicago with the possibility of travel.

  • Strong written and oral communication skills. Able to write concise, engaging and informative copy.

  • Storytelling. You love to tell rich, engaging stories and have a knack for identifying what will resonate with specific people and audiences. 

  • Project management, organizational, and time management skills. We move fast and do a lot of things at Dyson! The ability to balance multiple projects, campaigns and other duties – while making deadlines – is essential.

  • Flexibility. Agility is incredibly important at Dyson because we are always moving so quickly. It’s crucial for the individual in this role to be comfortable changing courses quickly and efficiently to achieve desired outcomes. 

  • Teamwork and collaboration. Able to build and maintain effective working relationships and work cooperatively with others as part of a team. 

  • Proactive and a doer. While working with others is a vital part of the role, we also need to be able to work autonomously and take the initiative to identify work that needs to be done and ways to support the team.

  • Creativity. Demonstrates imagination, creativity and divergent thinking and applies these skills when solving problems.

  • Passion. You have a passion for and deep understanding/appreciation of media, technology, beauty and health. And, of course, Dyson.

  • Education curriculum focused in an Ecommerce, Digital Marketing, or Data Analysis related field

  • Intermediate to advanced skills with MS office and Outlook

  • Previous internship experience with technology or consumer companies and/or in similar communications functions

Benefits: 

Dyson US ensures that our benefits allow you to make the most out of your life and career at Dyson. Dyson’s benefits take a holistic approach in order to serve our employees. But financial rewards or benefits are not at the core of what our employees receive. Rapid professional growth, leadership development and new opportunities abound, driven by regular reviews and dynamic workshops are also available to Dyson employees. And with Dyson being an equal opportunity employer that also possesses a vibrant culture, the latest devices and a relaxed dress code reflecting our engineering spirit, it’s an exciting team environment geared towards fueling and realizing every employees’ ambition. 


Dyson is an equal opportunity employer. We know that great minds don’t think alike, and it takes all kinds of minds to make our technology so unique. We welcome applications from all backgrounds and employment decisions are made without regard to race, colour, religion, national or ethnic origin, sex, sexual orientation, gender identity or expression, age, disability, protected veteran status or other any other dimension of diversity.